Senior Business Analyst

We are hiring a Salesforce Marketing Cloud Business Analyst / Operations Specialist

Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.

Looking to join a company that truly values a people-centric culture, innovation, and well-being at work? At

Extia , our motto is

“First who, then what” . We put people and teamwork first to deliver high-impact solutions. Ranked

#1 Great Place To Work® France 2024-25

and

Great Place To Work® Europe

for the 7th consecutive year, we strongly believe that workplace well-being drives performance.
Key Job Details

Location:

Barcelona, Spain
Work Model:

Hybrid (1-2 days in office)
Client Industry:

Financial Services & Insurance
Languages:

Fluent English required (French is a major plus)
Your Mission

You will serve as the dedicated operational and functional right hand to the SFMC Product Owner in a major multinational environment. Your main objective will be securing

day-to-day campaign and journey operations (RUN)

while supporting

business analysis and platform evolution (BUILD)

across B2C, B2B2C, and B2B global activities.
What you will do daily

Operations & Execution:

Configure, test, validate, and deploy complex campaigns and customer journeys (Journey Builder, Automation Studio, Email Studio, Data Extensions).
Incident Management & Troubleshooting:

Investigate execution issues, data inconsistencies, or targeting errors (SQL, SFTP/API), coordinating solutions with technical teams.
Business Analysis:

Translate business needs into functional specifications, user stories, backlog priorities, and oversee UAT testing.
Data Quality & Governance:

Monitor audience segmentation, data quality controls, consent processes (GDPR, opt-in/opt-out), and operational KPIs.
Business Enablement:

Create user guides, process documentation, and lead training sessions for regional business teams.
What we are looking for

Experience:

5+ years as a Business Analyst, CRM / MarTech Consultant, or Marketing Automation Specialist with proven hands-on delivery.
Technical Mastery:

Strong, hands‑on experience with

Salesforce Marketing Cloud (SFMC)

and

SQL

fundamentals for data query/segmentation.
International Background:

Experience working in global, multi‑brand, or multi‑country environments.
Key Skills:

Analytical mindset, autonomous problem-solving, and the ability to bridge complex technical topics into clear business language.
Why join Extia?

At Extia, we firmly believe in our core principle:

“First who, then what.”

First the person, then the project.
Real Flexibility

– A work model adapted to your project and work-life balance
Personalized Training Plan

– We design your professional growth roadmap with you
Triple Support System

– A Coach, a Manager, and an HR Specialist always by your side
Competitive Benefits Package

– Private Health Insurance (incl. xqbhyrx Physiotherapy and Psychology) + Meal Vouchers + Transport Card
International Environment

– Over 3,000 colleagues across Europe and Canada
Great Place to Work

– A workplace culture built on proximity, transparency, and genuine support
Active Community & Events

– Team buildings, charity initiatives, tech meetups, and internal celebrations… We love connecting beyond work
Interested or know someone who would be a great fit?