Team Lead, Customer Service
Hace 4 días
barcelona, cataluña, España
The Lemon Consulting
Jornada completa
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The Lemon Consulting in Barcelona is seeking a Team Lead to manage a customer and consumer service team on-site. You will drive performance, mentor staff and coordinate with Quality and Senior Supervisor to meet service objectives.
You will lead reporting, KPI tracking and process improvements, while ensuring deadlines and high-quality customer interactions. Fluent in English and Chinese, with native Danish, you will shape a collaborative, results-oriented environment.
You will lead reporting, KPI tracking and process improvements, while ensuring deadlines and high-quality customer interactions. Fluent in English and Chinese, with native Danish, you will shape a collaborative, results-oriented environment.