Comercial Interno-Inside Sales

Hace 2 días

Valencia, España Azienda Anonima Jornada completa

For our Boutique in Madrid, we are looking for a Client Advisor available to work part time32hrs per week She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.

Key Responsibilities:
  • Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage
  • Assist customers accordingly with selling ceremony
  • Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Ensure the achievement of the Store goals, enhancing and developing the busi ness
  • Build and strengthen relationships with customers by developing CRM and Clienteling strategies
  • Build strong team collaborations
  • Contribute to maintain the visual display of the products in accordance with visual guidelines
  • Help ensuring the products replenishment and physical inventory of merchandise
  • Be confident with cashier procedures and after sales management
  • Follow Company grooming, accordingly with the Company's standards and policies
Key Requirements
  • Deep passion for fashion and luxury
  • Experience in a similar role within fashion and luxury retail companies xhfqzwm
  • Ability xqbhyrx to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude
  • Comfortable in client face activities and clienteling
  • Ability to adapt to different customersTeam-playing aptitude
  • Strong communication skills
  • Understanding of Retail - KPIsDigital Ability
  • Ability to work in a dynamic environment
  • Fluent in English, a second language will be considered a plus