Remote Networking Support Engineer
Hace 15 horas
córdoba, andalucía, España
Mercier Consultancy Md
Jornada completa
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NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to provide remote technical support to clients, identify incidents and drive resolutions across regions. You will work within defined procedures to restore service and maintain SLA adherence, using knowledge articles and service tools to diagnose and document outcomes.
You will escalate unresolved issues, coordinate with clients and vendors, and contribute to maintaining secure configuration items while learning
You will escalate unresolved issues, coordinate with clients and vendors, and contribute to maintaining secure configuration items while learning