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User´s support: remote and on-site support. (Connect remotely to other computers in the Europe division)
- Microsoft System Administration: basic level.
- Manage Active Directory: create an account, users, groups, and distribution list.
- Give support outside the Madrid division.
- Experience with ticketing system tools (Manage Engine and Jira)
- Phone support for internal users.
- Incident Management (SLA)
- Acknowledge an Infrastructure (basic level)
- Responsibilities
User´s support: remote and on-site support. (Connect remotely to other computers in the Europe division)
Microsoft System Administration: basic level.
Manage Active Directory: create an account, users, groups, and distribution list.
Give support outside the Madrid division.
Experience with ticketing system tools (Manage Engine and Jira)
Phone support for internal users.
Incident Management (SLA)
Acknowledge an Infrastructure (basic level)
- Qualifications
Acknowledge an Infrastructure (Switches, Routers, Servers, Workstation, and Printers)
Acknowledge microcomputing.
Medium English Level.
Availability to give On-duty support and overtime.
Time flexibility
