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**HP Workforce Solutions (HPWS)** is a new global business unit within HP Inc that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment. Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk. HP’s core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio. Our passion for our customer and our employees will be our differentiation.
We are seeking for a Services product manager to lead the engagement with markets and develop value propositions for current and new portfolio. In this role, you will be responsible for driving the definition, developing with partners and achieve a successful implementation and business development of owned services for Enterprise MPS. You will work closely with various organizations such as: CS, Enablement teams, markets, sales, marketing and training. The portfolio, the roadmap and the value proposition are your key responsibilities, as well as understanding the competitive landscape. Your portfolio of services should help achieve the growth objectives of the organization.
**Key Responsibilities**:
- **Define service offering by segment**:Ensure services portfolio is adequate for each customer segment and analyse development and roadmaps required.
- **Define value proposition for Enterprise customers**:Understanding the market and its evolution, you will build the value proposition for MPS Enterprise customers and build an engaging vision for HP customers.
- **Define pricing strategy**:Define the right pricing and outcome approach for customers and make sure HP systems can support it working with enablement teams.
- **Support markets developing business**:Analyse market requests and develop a proper configuration of services for each customer segment that maximizes revenue for HP and return for the customers.
- **Understand competitive landscape**:Become state of the art expert for all services in the market for print management and document workflow and understand competitive situation.
**_ Other Responsibilities: _**
**_Global_**:
- Based on a strong knowledge of trends in the industry affect the strategy/direction of the product line/line of services or solutions.
- Suggest strategy changes internally and with external partners.
- Lead projects that involve cross
- functional coordination to provide integrated products/services/ solutions.
- Improve processes affecting their workgroup and interfaces; e.g., forecast system, obsolesces process with retailers.
- Seen by sales team as an expert in the products/services/solutions and regularly is called on to defend the benefits in front of customers or partners.
**_
Regional_**:
- Regularly recommend product/ service/solution strategic direction to senior management.
- Often create innovative solutions to enhance sales of the product lines or line of services/solutions.
- Seen by sales team as an expert in the products/services/solutions and regularly is called on to defend the benefits in front of customers or partners.
**_ Qualifications and experience Required: _**
- College degree in Marketing/Business/Technical.
- Proven experience in developing in implementing services
- Strong project management and organizational skills.
- Excellent communication and presentation skills.
- 10 years in product marketing fundamentals.
- Strong leadership capabilities.
- Minimum 1 year work experience in a general marketing function beyond Product Marketing.
