Customer Success Lead

hace 1 semana

Madrid, España NielsenIQ A tiempo completo

Job Description**
About the role**

We are currently recruiting an Analytical Consultant for the Intelligence Analytics (iA) - Route to Market (RtM) Team.

As an Analytical Consultant, you would be doing business development with existing and new clients based on the analysis of relevant Route to market (RtM) solutions.
**Responsibilities**
- Deliver high-end solutions to our external clients with the aim to inspire them, build a strong relationship with them and drive their growth.
- Help to strengthen and develop our RtM footprint within NielsenIQ.
- You will closely interact with your sales team
- Recognize business needs and explore growth opportunities
- Support them by sharing information about the situation, business needs, demands
- Develop tailored analyzes advise on the feasibility of studies
- You will be responsible for building client trust and loyalty by delivering high end products/presentations:

- In close cooperation with the client/our sales department and based on the scope agreed upfront, you'll take ownership for the analysis, prepare and run RtM solutions that fully answer the needs of the client
- You will work out analytical insights and presentations that provide inspiring solutions to business questions
- As part of projects, you will work interdisciplinary and lead the co-ordination with different teams to ensure high-quality delivery
- You will take ownership within RtM - Product & People
- You have a deep understanding of our RtM tools and systems, as well as for our NielsenIQ product portfolio.
- You will continuously expand your knowledge of Business topics, markets and NielsenIQ products.

This role will be part of a Regional Team with the expectation to be connected with different clients across Europe. This will give You the opportunity of working in a dynamic, motivating and encouraging environment.
**Requirements**:

- University studies and or comparable training qualifications
- Several years of experience (3-4 years) with the analysis of data in the FMCG
- Deep understanding of customer business and challenges
- Strong analytical skill: very high affinity with numbers and the ability to convert numbers in insights and recommendations
- Strong communication skills, both oral and written, as well as excellent presentation skills
- Ability to build good relationships with external and internal stakeholders
- Very good organizational and prioritization skills by staying flexible
- Very good project and time management, a proven track of records of the submission of projects on time and on budget
- Born team player
- Fluent in Italian, very good knowledge of English and Spanish, both in writing and orally (80% of the conversation is in English). An additional language (French/German) is a plus
- Motivated by evolving in an international context

LI- FC

Additional Information
Ps: please note that our team is located in different locations, please expect to be contacted from abroad

**About NielsenIQ**

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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