Client Services Executive Inwards

**Description**:
Are you interested in working for one of the world’s largest property & casualty insurers with excellent employee benefits and offices in 54 countries?

Do you already have some insurance experience & you're looking for your next challenge?

If you are seeking a role where you manage a variety of internal accounts with key internal and external partners, then we would love to hear from you

In this role you will provide Account Management Services to Global Accounts incoming to Chubb UKI and CE from our Worldwide Multinational network. You will be responsible for the issuance and delivery of policy documentation for renewal and new business, endorsements and associated administrative within Chubb’s agreed standards across by adopting the 'right first time' principle (100% data quality checking prior to issuance & booking).

The role also involves working closely with Global Service teams across the Chubb Global Network, Underwriting, Credit Control, and other internal stakeholders where required.

**Responsibilities**:

- Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines
- Build strong relationships with Underwriters, Clients, Brokers, Chubb Offices and other external parties, become the main focal and contact point for all service matters relating to their accounts
- Account handling and supporting Global Client Service Executive’s and Underwriters on relevant account/activities
- Make sure that Chubb’s Service Standards are met and, if possible, exceeded in the implementation of Global Programmes.
- To work within the framework of Chubb ethical and service standards

**What we offer in return**:

- + 29 days of vacation a year
- 2 days of working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Life and accident insurance
- Meal allowance
- Flexible compensation scheme
- GympassComprehensive Learning&Development offer

**Flexible Working**
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

**Integrity. Client Focus. Respect. Excellence. Teamwork**
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

**Diversity & Inclusion**

**Qualifications**:

- Native or advanced level in English and Spanish.
- Professional language skills in either German, Italian, Portuguese or French is a plus.
- Working experience within the Insurance Industry is desirable.
- Previous experience of servicing multinational insurance programmes is preferred.
- Competent in Microsoft Office.
- Strong customer service skills and customer service centric attitude, as well as attention to detail and the desire to deliver and improve quality.
- Problem resolution and decision-making skills.
- Ability to work in a team environment as well as an own initiative.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.