Reporting Analyst

**Company Description**
Elevate your career with Cielo through our opportunity for a **Reporting Analyst**

Step into a new chapter by utilizing your analytical skills to shape strategic insights, contributing to the excellence that defines our business.
- ** Work Location**: Madrid, Spain
- ** Work Arrangement**: Hybrid (2-3x a week in the office)
- ** Language Requirement**: Professional proficiency in English required to work in an international environment.
- ** Shift**:Standard working hours - Day shift

**Specific Requirements**:

- Minimum of 2 years of experience in reporting and analytics;
- Background in RPO/Recruitment is a plus.
- Proven track record in client/stakeholder management.
- Proficient in essential tools, including MS Excel with expertise in SQL, Macro (VBA), PowerQuery (Must-Haves), and familiarity with Data Studio and Looker.
- Are you ready to accelerate your career? Join Cielo as a **Reporting Analyst** A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators. With our fresh approach - we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition.

The **Reporting Analyst** is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.

**Duties and Responsibilities**
- Complete all required client reporting based on established service line agreement.
- Complete requirements for other metrics and reporting.
- Accept and complete all ad hoc reporting requests in a timely manner.
- Create and maintain billing templates.
- Develop audit process for monthly billing reconciliation.
- Provide consultative information to client services teams around process & workflows that impact reporting and billing.
- Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
- Monitor trends and make appropriate recommendations.
- Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
- Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
- Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
- Other duties as assigned.

**Qualifications** Position Requirements**

**Education**:

- Associate’s degree required. Bachelor’s degree strongly preferred.

**Experience**:

- A minimum of two years' of experience in a business or office environment utilizing the required customer service and administrative skills.

**Exposure**:

- Demonstrated proficiency with the Microsoft Office suite, including Outlook and Excel.
- Strong proficiency in Applicant Tracking Systems (ATS) and reporting capabilities.
- Basic analytical skills with the ability to assess and present key data.

**Additional Information**
All your information will be kept confidential according to EEO guidelines.