User Experience Senior Manager, B2B

**Job Description**:
We are looking for a SeniorManager, Experience Architecture, B2B to set the direction and standards for quality experience across Dow Jones’ B2B portfolio, which includes Factiva, NewsPlus, Risk & Compliance and any new B2B-related products.

You will help customers connect with all B2B products, bringing your experience in usability, information design and information architecture to create and document holistic experiences. You have experience with user-centric design and the tools, processes and methodologies that make it happen.

You Will:

- As a leader, you will move projects from concept to solution by optimizing experiences for our readers, working with the Senior Director of Experience Architecture and Product leads to thinking customer-first through human-centred design methods, including discovery, research, whiteboard sessions and user testing.
- You will be developing personas, mapping user flows, building prototypes for testing and creating wireframes at all levels of fidelity for all platforms.
- You will be comfortable managing through changeable environments to provide clear direction and input on product prioritization and definition.
- You will bring an understanding of modular design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization.

You Have:

- 10 + years of experience in CX or UX, spanning strategy, research & design
- 3+ years in previous leadership roles and can oversee the quality and efficacy of our digital team’s work.
- Proficiency in user experience practice, HCI (Human Computer Interaction) principles, including information architecture, interaction design, and information design
- Expert in best practices for mobile, web-based and responsive design
- Experience in information architecture, user and screen flows, information design and ability to create wireframes and prototypes.
- Experience working with Design Systems, in creating and reusing components
- Experience working in an Agile environment.
- Expertise with Figma, Miro and other prototyping and design tools
- A portfolio that shows your experience and UX skills showcased in several case studies

Our Benefits
- Comprehensive Healthcare Plans covering family members
- Flexible working including 2 days WFH per week
- Weekly remote working allowance
- Meal Vouchers
- Paid Time Off
- Retirement Plans
- Comprehensive Medical, Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
- Employee Assistance Program

Business Area: TECHNOLOGY - PRODUCT DEVELOPMENT

Job Category: Software Product Engineering

Union Status:
Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 38882