Service Delivery Manager

hace 17 horas


En remoto, España Business Insights A tiempo completo

**Referencia**: 1384702

**Descripción**:
Business Insights is a specialized software development company. From our early days we are in constant evolution and presently we would like now to add in our staff a **Service Delivery Manager**.

Our main goal is to offer highly qualified technology solutions in an innovative and creative environment through a diverse team of highly skilled engineers.

We are keen to have you onboard to work all along with our team. We are confident that your experience and skills will be a valuable asset to our company. We offer an enriching and collaborative work environment, where you will have the opportunity to learn and grow as a software developer while working on interesting and meaningful projects.

You will also have the opportunity to work with important clients from different sectors and improve your skills in creating innovative and effective solutions.

**Requisitos**:
**Context**

Reporting platform that provides reports and KPIs based on data from various underlying platforms and monitoring tools.

**Service description**
- Building the product roadmap and a related prioritisation mechanism
- Managing governance with external partner
- Managing Hypercare budget
- Building and maintaining product business case and budget forecast
- User Access management
- Data understanding and quality check
- End user support and training
- Documentation creation and maintenance

**Deliverables**
Supporting requirements capture and business case for other security products KPIs reporting as part of the role.

**Expertises**
Business analyst skillset or service / product management skillset.

English context : mandatory

**Localización**:
Remote job

**Referencia**: 1384702


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