Strategy and Operations Manager

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through our omni-channel, multi-format, global platforms.

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We are seeking a** Sales Excellence Manager** who is passionate about combining strategic planning, analytical acumen, and tactical execution to maximize the effectiveness of our Advertising Sales team. In this role, you will be a trusted advisor to the Regional Vice President of Sales and will need to understand all aspects of their business, including the industry and competitive landscape in their verticals, the playbook for winning market and mindshare, and the resources needed to drive this plan. This role enables Sales with programs, tools, processes, and insights as a competitive differentiator and driver of growth. This opportunity will allow you to balance leading, doing, and influencing, in close partnership with a matrixed partner set. This is a unique position from which to drive thought-leadership, connection, and executional excellence to our key stakeholders. Sales Excellence Managers are adaptive, balance big-picture thinking with a keen eye for details, are energized by inclusive collaboration, and continually raise the bar with world-class operational excellence.

This role is flexible in that you can work up to 50% away from the office.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- Business Partnership and Enablement
- Drives sales growth through business and portfolio planning. Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Supports the integration, alignment, and execution on the actions defined in plans.
- Enables Sales Motion Strategy
- Enables sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plans and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
- Sales Coaching for Growth and Success
- Coaches and builds relationships with sales team on executing key priorities. Engages sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts. Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
- Leverages Insights & Reporting
- Contributes to analytics on key revenue drivers (e.g., by vertical/product/geo). Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
- Driving Sales Process Discipline
- Instills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team. Holds sales managers accountable for account plan quality, completeness, and pipeline health.
- Extending Executive Capacity
- Represents as an internal advocate and an extension of Sales leadership. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.

**Qualifications**:

- 6+ years’ experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
- OR equivalent experience.
- 4+ years of experience using data to drive business outcomes or inform business decisions.
- 4+ years of experience managing relationships with stakeholders, clients, and/or customers.
- ** Spanish is preferrable