Director, Workforce Solutions

hace 5 días

En remoto, España Meta A tiempo completo

Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues and are strong advocates for the Meta community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. Scaled Operations (within Global Operations) manages the human expertise required for the integrity and experience of our community and business. If you like helping people, Global Operations is for you.

**Director, Workforce Solutions Responsibilities**:

- Provide strong and visionary leadership to your teams, enhance and develop a strong team culture of trust and commitment to impact
- Proactively identify and build ‘next generation’ capabilities to help scale and optimize human review capabilities for Global Operations across Meta’s family of apps & services
- Partner with global leaders, HR, L&D & Recruiting to develop and execute on a holistic people strategy to attract, retain and develop top talent and role model leadership best practices
- Cultivate strong and lasting collaborative relationships with stakeholders across multiple functions across the company, including product, engineering and data science
- Influence cross-functional roadmaps and strategic investments as an advocate for our community and businesses across product, process, systems, data/analytics
- Drive continuous improvement, step-change innovation, goal alignment and execution planning to deliver on immediate and long-term goals and objectives
- Actively engage as a member of the global leadership team for cross-cutting strategic, operational and people initiatives

**Minimum Qualifications**:

- 12+ years of experience managing operations in domains such as tools, technology, data analytics, process engineering
- Extensive people management experience, including managing and developing leaders and managing remotely across a globally distributed team
- Proven track record of attracting talent, and scaling and developing high performing teams
- Thought leadership: Strategic thinker with proven track record of transforming operations through innovation and long-term strategies for continuous improvement
- Communication: Experience influencing global cross-functional leaders as an advocate for FB community
- BS/BA Degree or higher

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