Director / Senior Director, Program Delivery

At Premier Research, we help biotech and specialty pharma companies transform life-changing ideas into reality. What we do is profoundly connected to saving and improving lives, and we recognize our staff members are the most valuable asset in delivering success. Inspiring and nurturing staff to do their best work means a better, healthier future for all. We’re a community of 2,000 people in more than 20 countries delivering unmatched expertise, operational skills, and dedication to meet the most challenging needs facing clinical trials today.

We’re looking for a **Director/Senior Director, Program Delivery **to join our **Oncology **team that is passionate about improving healthcare through innovative clinical research. As a member of the Premier Research team, you’ll help create tangible solutions for patients in need while building cross-functional partnerships that enable your growth and success.

The **Director/**Senior Director, Program Delivery** operates at a strategic support level for complex, critical therapeutically aligned programs through key stakeholder engagement and cross functional management. The Senior Director, Program Delivery empowers assigned PDs/ PMs to lead and direct global cross-functional teams and manage client expectations to achieve client satisfaction. This role ensures operational excellence in collaboration with leadership and in support of the overall franchise responsibility. Further, this position leads the Project Managers and Project Directors assigned on clinical studies or clinical program in the Oncology therapeutic area.

**What you'll be doing**:

- Provides leadership and is accountable to mentor and support the work of professional staff and managers assigned in the Oncology therapeutic area
- Ensures compliant and profitable project delivery that meets or exceeds customer and industry standards
- Ensures successful management and coordination of efforts to support milestone achievement and overall program delivery to the customer
- Ensures adherence to program budget and scope of work to realize program profitability
- Ensures all program tasks are completed in accordance with program plans and in compliance with standard Premier Research processes, policies and procedures
- Ensures effective communication is maintained and program status reports are provided both internally and externally
- Ensures adequate resourcing is available to meet program deliverables and milestones
- Manages the program team to ensure program progress is according to client and Premier Research requirements and recommends and drives necessary courses of action to keep program on track
- Chairs Operations Management Committees and Joint Steering Committees as key team member with customers
- Actively contributes to cross-functional discussions both from a PM functional perspective, and a cross-functional strategic perspective
- Monitors the health and growth of mission-critical accounts and provides support to the PM leadership for such accounts
- Assists in the creation, development and nurturing of key strategic customer relationships
- Recruits, develops, motivates, trains and retains staff
- Facilitates communication within the program and cross-functional teams
- Provides guidance for deliverables (e.g. program strategies, milestone progression materials etc.)
- Evaluates program progress based on company tracking systems, program timelines and budget reviews provided by Project Management staff
- Provides program progress reports including team performance against contract, customer expectations, and project baselines
- Monitors the quality of program deliverables and addresses quality issues with the appropriate team members
- Facilitates resolution of program related conflicts with necessary corrective action and alerts senior management to potential issues
- Continually reviews and makes recommendations to ensure adequate resources are available to meet program deliverables and milestones
- Reviews study audit finding and provides corrective action
- Assists in Business Development activities including proposal development, proposal costing and budget reviews, and leading proposal presentations in partnership with Business Development and Scientific Account Leadership
- Ensures appropriate transition planning and stakeholder communication for any changes in staff
- Assesses the performance of the core team members and provides performance feedback on program team members for annual appraisals
- Mentors and trains Project Directors, Senior Project Managers and Project Managers
- Participates in function and/or corporate initiatives, special assignments, and as a customer liaison or departmental cross-functional liaison
- Participates in quality improvements efforts to increase overall operational efficacy
- Represents Premier Research as a presenter at professional meetings or seminars

**What we are searching for**:

- BS degree, or international equivalent from an acc