Senior Customer Relations Executive
hace 1 semana
AMW Capital Leasing and Finance PLC is a finance company registered under the central bank of Sri Lanka and a subsidiary company of AMW Group which is a leading corporate entity in Sri Lanka and the sole distributor for several world renowned automobiles and related brands, under the umbrella of Al-Futtaim Group, Dubai UAE.
AMW Capital Leasing currently comprises of 22 branches and is in the process of expanding its network to serve our customers better
***Key Requirements**
- Fully/Part qualified in Finance/ Business Management or Marketing from a recognized institution.
- Minimum 2-year experience in banking or NBFI sector with experience in handling fixed deposits clients.
- High level of computer literacy and knowledge on MS office package.
- Good analytical and problem-solving skills coupled with decision-making skills.
**Key Duties and Responsibilities**
- Provide assistance to the branch in customer needs and initiate customer relations enhancement activities.
- Handle customer inquiries and FD initialization while updating maturity listing summery report on weekly basis.
- Coordination with IT to discuss and resolve system related queries and visiting clients including HNI clients for business requirements.
- Provide required data related to CBSL reports to internal audit/external audits & finance department.
- Process deposit interest in advance
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