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Customer Relations Officer
hace 2 semanas
No two days are the same at AMW, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognizes and rewards quality performance, and what do you get, The chance to push the limits every single day.
As a humble family business that started 70 years ago, popularly known as AMW now a fully-owned subsidiary of Al Futtaim Group (AFG) of United Arab Emirates, is one of the pioneers in the Automotive industry in Sri Lanka.
***Key Requirements**
- Passed GCE O/L examination or GCE A/L examination.
- Minimum 1 year working experience in similar capacity preferably in the financial services sector.
- Part qualification in SLIM/CIM would be advantageous.
- Possess good knowledge on MS Excel and display good communication and analytical skills.
- Pleasant personality with ability good negotiation skills.
**Key Duties and Responsibilities**
- Managing all customer requirements pertaining to documentation and service all walk in clients to the branch by providing necessary information and managing a healthy relationship with them.
- Entering data to the system and follow up early recovery bucket when required.
- Prepare regular reports to the management which pertaining to the branch or region.
- Acting as the back up cashier for the branch when the permeant cashier is not available in the branch.
