Fraud Governance Manager

Fraud Governance Manager

Country: Spain

**S **ANTANDER DIGITAL SERVICES **is looking for a Fraud Governance Manager **based in our Boadilla del Monte **office.
**WHY YOU SHOULD CONSIDER THIS OPPORTUNITY
**Santander **Digital Services **(S **DS **) **is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that out work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 7 ,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premise and cloud-based platforms.

Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture and disability. Our mission is to contribute to help m ore people and business prosper. We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

As a **Fraud Governance Manager, **you will be responsible for ensuring that the whole Fraud unit distributed across all geographies works as one team, under a common model, structure and timely reporting, and with proper alignment with business objectives and group strategy.

We need someone like you to help us in different fronts:

- Develop and maintain a structured governance process, in order to anticipate, facilitate and coordinate the preparation of the agenda and contents for internal & group governance committees and forums, ensuring quality of the contents, proper level validation and on time documentation delivery.
- Provide adequate response to external requirements and support in organization related initiatives including updated Global HC, updated Fraud organizational chart, and distribution list for communications.
- Additionally, this role will define the formal end to end strategic process and execute the deliverables that will shape the strategic process and delivery of on-demand strategic outputs to support operational teams.
- The role reports to Global Head of Fraud.

EXPERIENCE
- Excellent communication skills in English written and spoken.
- High level administrative, management and negotiating skills, and the capacity to build effective relationships with a wide range of stakeholders in a complex partnership environment.
- Exceptional hands-on management style and the ability to address and resolve issues efficiently and deliver results.
- Flexibility and ability to work both; independently and collaboratively.
- Superior relationships management, excellent organizational skills, ability to multi-task and attention to details.
- Excellent judgment and rigorous analytical skills.

EDUCATION
- University degree in Computer Engineering, Information Systems, Business, Administration or related field or relevant experience.

SKILLS & KNOWLEDGE
- Governance to assist in preparation and organisation of the committees in relation to Fraud management, in liaison with relevant global teams.
- Manages production and data quality reporting.
- Ability to work and reach satisfactory agreements and find practical solutions for Fraud with all its stakeholders in different geographies and roles
- Good knowledge of Internal and external fraud risk management, cyber security, IT concepts.
- Ability to work effectively across cultures and geographies.

OTHER INFORMATION

Our team members come from very different types of companies, including banks, tech companies, trade companies, start-ups, and consulting firms.

We believe in the power of diversity in backgrounds, nationality, gender, and more.

Would you like to grow with us? Join our team