Technical Instructor
hace 6 días
**Technical Instructor**
**Summary**:
**Responsible for cultivating our cutting edge training program to address Appian's growing customer and partner communities. This role is a part of our Customer Success Delivery organization. As an intermediary for students and Appian employees, you will collaborate with teams throughout the organization.**
**Responsibilities**:
- **Deliver instructor-led classroom training and online training to end-user customers and partners on a regular schedule in EMEA.**
- **Must be able to concisely convey technical content to a broad range of user profiles**
- **You must be fluent in English and Spanish**:
- **Manage e-learning courses from facilitation to evaluation of exercises and web-based tutorials**
- **Ensured proper and effective use of time and other resources to meet training department goals and need**
- **Effectively collaborates on tasks and promotes relationships among team members; puts team goals ahead of personal aspirations**
- **Communicates well within the team and demonstrates good rapport with other team members; keeps everyone apprised of new information and activities**
- **Contribute creative ideas for change and improvement in content and delivery**
**Preferred Experience Level**:
- **3+ years of experience developing and delivering training materials**
- **Strong interpersonal, communication (Written and Oral) and presentation skills**
- **Experience with e-learning, virtual and in person training techniques**
- **Familiar with ADDIE methodology and web-based tools to enhance virtual training**
- **Prior software or business training or consulting experience is strongly preferred**
- **Technical software experience strongly preferred**
- **Expert in MS Office Suite**
- **Must be willing to travel up to 20%, including internationally, on short notice**
**Education: A minimum of a BS/BA degree or equivalent experience is required
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