Customer Service Team Lead for a Luxury Automotive

**Your responsibilities and impact as a Customer Service Team Lead will be**: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Tasks Your responsibilities and impact as a Customer Service Team Lead will be: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Tasks Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be: - Representing our client´s products and services - Being the first point of contact for customers of our client - Supporting the development of the Customer Interaction Center by introducing your ideas - Using your communication skills to help customers...

Tasks - Your responsibilities and impact as a Customer Service Team Lead will be: Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Tasks Your responsibilities and impact as a Customer Service Representative will be: - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability to service the customer. - Work together with experts to solve...

Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded one of the best places to work multiple times, our employee...

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A dynamic recruitment agency is looking for a French-speaking Inside Sales Representative to work on-site in Barcelona. You'll connect with clients in the luxury automotive industry, providing exceptional service and sales guidance. The ideal candidate will have experience in sales or customer service and a passion for automobiles. Join a prestigious team...

Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded one of the best places to work multiple times, our employee...

Our customer is a leading retail company dedicated to providing exceptional products and services to our customers. We are currently seeking a dynamic and experienced Customer Service Lead to join our team in Barcelona. Today, Customer Service has around 3500 employees globally and has established 16 Customer Service Centres around the world. You will work...