Technical Operations Analyst
hace 2 semanas
We are a Fintech reinventing the financial market through technology, based on three pillars: immediacy, efficiency, and price.
Divilo is a payment entity. Divilo offers a 360º solution in payments, acquiring, and accounting tools to companies and freelancers with the most advanced technology solutions.
The challenge ahead is remarkably interesting, because the idea is to strengthen the Spanish market with plans for global expansion, and for that the key is the team and the management that we make of it.
As a Technical Operations Analyst you will be responsible for the customer support and resolution of technical incidences.
**About the role**
- Responsible primarily for executing company technical processes from the beginning to the end.
- Escalation points for staff.
- Follow-up and resolve of clients technical incidences.
**Qualifications**
- 3+ years of work experience as Technical Operations Analyts or positions related.
- Bachelor's degree in Computer science or similar.
- Prove experience with AWS.
- Knowledge and proven experience in Financial services or payments/banking industry for acquiring business.
- Outstanding communication and interpersonal abilities.
- An analytical mindset with excellent organizational skills.
- Native Spanish.
**Nice to Have**
- Experience in startup environment.
- Fluent English.
**_ If you are interested and you meet the requirements, we invite you to join the team_
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