Sales Team Manager
hace 4 días
Position: Sales Team Manager
Location: Gdańsk, Poland
Work Model: on-site
Employment type: Full-time
**DUTIES AND RESPONSIBILITIES**:
- Managing day-to-day operations
- Ensuring consistent quality and productivity
- Coaching, shadowing and employee support
- Support in process development
- Conducting feedback and conversations with employees
- Monitoring, reporting and analysis of KPIs relevant to the project
**REQUIREMENTS**:
- 3+ years of experience in customer service in sales/technical areas
- Very good knowledge of the German language (min B2) and a very good command of the English language (written and spoken)
- The ability to identify training needs and support program development
- Excellent organizational skills and attention to detail
- Experience in team management in the Call Center environment
- Multitasking and prioritization
**OFFER**:
- Possibility of cooperation with leading business partners
- A committed and motivated team
- Opportunity to develop and co-create a new project
- Internal training and learning opportunities
- Fixed remuneration with bonus option
- Career opportunities in an international company
- A modern office in the Olivia Business Center complex
- Free fruit, drinks and private medical care
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