Customer Success Support Full-time

hace 15 horas

Palma de Mallorca, España triggle A tiempo completo

Are you a motivated and dynamic individual looking for an exciting adventure? Join our team as a Customer Success Support and gain hands-on experience in the fast-growing field of customer success. We are seeking a highly personable and customer-focused Team mate to support our customer success team in delivering exceptional service and ensuring our customers achieve their desired outcomes.

**Responsibilities**
- Engage with our valued customers and build strong relationships to understand their needs and goals.
- Collaborate with the customer success team to onboard new customers, ensuring a smooth and successful implementation process.
- CRM management (Microsoft Dynamics knowledge is a plus)
- Participate in customer success initiatives such as customer satisfaction surveys, analyzing feedback, and proposing improvement strategies.
- Collaborate with cross-functional teams, such as Sales and Product, to ensure a seamless customer experience and drive customer-centric improvements.
- B2B Operational Support - Stay close to our partners in clearing payment issues, cancellation booking processes and any other relevant operational process that needs our guidance or assistance.

**What we offer...**
- Flat hierarchies and an open feedback culture where your active engagement in conversations and discussions is valued.
- Opportunity to be part of a passionate and international team who are driven to build a best-in-class product, develop strong working relationships and learn, lots along the way.
- Dynamics to work from home and our office.
- Free coffee, tea, drinks and fruits in our office.
- Work in an agile environment that will challenge you and enable you to grow as a professional:

- Technical certifications specific to your position
- Opportunity to develop professionally and personally through regular workshops, technical certifications, team & tech events
- Full support in your on-boarding including English / Spanish Lessons
- Private health insurance.
- Temporary employment contract

**We are waiting for you**
- 1-2 years of experience in Customer Support.
- Academic background in Business, Tourism, Marketing, or a related field.
- Excellent communication and interpersonal skills with a strong customer service orientation.
- Fluent ability to speak English.
- Proactive attitude with a genuine passion for helping customers succeed.
- Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.
- Detail-oriented with a commitment to accuracy and quality in all work.
- Proficiency in Microsoft Office Suite and familiarity with customer relationship management (CRM) software is a plus.
- Ability to work independently and collaboratively in a team environment.
- A positive and adaptable mindset, eager to learn and contribute to a dynamic work environment.

  • Customer Support Agent

    hace 3 días

    Palma, España Customer Support Agent A tiempo completo

    Axis Data Axis Data S.L. is an international enterprise providing IT Services to MTS Globe and OTS Globe, which consist of Office Automation systems, Networking and Applications. Our mission statement is to provide innovative technology to the MTS Globe Group's 66 destination offices in 22 countries in and around the Mediterranean Sea, North Africa, the...

  • Customer Success Agent

    hace 4 días

    Palma de Mallorca, España XML Travelgate A tiempo completo

    **Job Overview** We are looking for a passionate Customer Success Agent with outstanding communication skills to join our team. Your mission will be to ensure customer satisfaction and loyalty by supporting them throughout their lifecycle — from onboarding to issue resolution and identifying opportunities for growth. Location: Mallorca...

  • Customer Support

    hace 1 semana

    Palma, España Avedo - Eine Marke der Ströer X GmbH A tiempo completo

    Speaking Dutch isn´t a big deal for you? We are currently looking for a Dutch-speaking Customer Support (m/f/d) for our location in Palma de Mallorca. Apply now at Avedo Palma Your Benefits permanent employment in full time or part time (from 20h/week) - Training takes place on a full-time basis. fixed, season-independent salary from day 1, plus...

  • Customer Support

    hace 1 semana

    Palma, España Avedo - Eine Marke der Ströer X GmbH A tiempo completo

    Speaking Dutch isn´t a big deal for you? We are currently looking for a Dutch-speaking Customer Support (m/f/d). Apply now at Avedo Palma Your Benefits Work from home from anywhere in Spain (Canary Islands excluded) permanent employment in full time or part time (from 20h/week) - Training takes place on a full-time basis. fixed, season-independent salary...

  • Customer Support

    hace 2 semanas

    Palma, Baleares, España Avedo - Eine Marke der Ströer X GmbH A tiempo completo

    Speaking Dutch isn´t a big deal for you? We are currently looking for a Dutch-speaking Customer Support (m/f/d) for our location in Palma de Mallorca. Apply now at Avedo PalmaYour Benefitspermanent employment in full time or part time (from 20h/week) - Training takes place on a full-time basis.fixed, season-independent salary from day 1, plus...

  • Customer Success Agent

    hace 1 semana

    Palma, Baleares, España XML TravelGate A tiempo completo

    Job OverviewWe are looking for a passionate Customer Success Agent with outstanding communication skills to join our team. Your mission will be to ensure customer satisfaction and loyalty by supporting them throughout their lifecycle — from onboarding to issue resolution and identifying opportunities for growth.The ideal candidate is proactive, empathetic,...

  • Customer Success Agent

    hace 1 semana

    Palma, Baleares, España XML Travelgate A tiempo completo

    Job OverviewWe are looking for a passionate Customer Success Agent with outstanding communication skills to join our team. Your mission will be to ensure customer satisfaction and loyalty by supporting them throughout their lifecycle — from onboarding to issue resolution and identifying opportunities for growth.The ideal candidate is proactive, empathetic,...

  • Customer Success Agent

    hace 1 semana

    Palma, Baleares, España Travelgate A tiempo completo

    Job OverviewWe are looking for a passionate Customer Success Agent with outstanding communication skills to join our team. Your mission will be to ensure customer satisfaction and loyalty by supporting them throughout their lifecycle — from onboarding to issue resolution and identifying opportunities for growth.The ideal candidate is proactive, empathetic,...

  • Customer Success

    hace 1 semana

    el Prat de Llobregat, España Revelyst A tiempo completo

    The objective of this position is to maximize the profitability of our assignedMultibrand dealers/distributors across EMEA, to make the business relationship with them easier and to develop a professional bond with those dealers that will allow us to create a partnership in the long term.You will play a key role in the relationship with a...

  • Customer Success

    hace 7 días

    El Prat de Llobregat, España Revelyst A tiempo completo

    The objective of this position is to maximize the profitability of our assignedDé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud.Multibrand dealers/distributors across EMEA, to make the business relationship with them easier and to develop a professional bond...