Customer Support
hace 1 semana
Here at GIG, we are constantly looking for talent to join our CS & KYC team.
**You’d be really excited to**
- Put the customer first. Making sure the customer leaves satisfied with your quick help, knowledge, and soft skills.
- Maintaining quality control for Customer Due Diligence (CDD) documentation (Ex: ID, Proof of Address, Bank Statements, etc.)
- Work in a fast-paced B2B focused environment, where you will be given the opportunity to upskill yourself in the KYC and Payments area, alongside our customer service tasks.
**You’re really awesome at**
- Collaborating to solidify our team spirit and our ability to communicate clearly with other stakeholders across the business, working together, pushing each other forward when we face challenges.
- Keeping yourself motivated. You have a purpose and a hunger to learn and develop.
- Communicating both written and verbally in _English and Finnish._
**You’re also good at**
- Problem solving
- Having an eye for details
- Being flexible - as you will be required to work 3 different shifts (namely morning, evening and night)
- Working independently
**Requirements**:
- Based in Malta
**Benefits**
- Great career development opportunities
- Hybrid working model
- International Health Insurance
- Health and Wellbeing Package (350 EUR per year)
- Birthday Day Off
- Me Time - 1 day off per year
- Lunches in the office for free
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