Customer Helper

hace 5 días

Tenerife Santa Cruz de Tenerife provincia, España Jet2.com and Jet2holidays A tiempo completo

Permanent
- 40 Hours

**Salary**
- Competitive

**Country**
- SPAIN

**What you will be doing...**
- At
- **Jet2holidays** we are all
- **Customer Helpers** responsible for creating memories and ensuring our customers receive a VIP service.
- We now have some great opportunities for a
- ** Duty Manager** to join our
- **Overseas Ground Operations** Team in
- **Tenerife**.
- Reporting to the
- **Station Manager**, the
- **Duty Manager** is responsible for the day to day management of all
- Leading the
- **Duty Managers **play a pivotal role in achieving the delivery of a VIP Customer Service. You will
- ** manage **our
- **Passenger Service Agent teams**, driving forward our
- ** safety first culture **at every opportunity whilst acting as a
- **Brand Ambassador **for our company values. You will work closely with our service providers, airport and head office colleagues to ensure
- **high standards of service**. Working on a shift basis, this is a
- **varied **and
- ** fulfilling** role with significant colleague and operational
- **responsibility**.
- You will work closely with the wider
- **Station Manager** in key operational meetings, budgets, planning and resources management and in ensuring strict adherence to safety regulations by all service providers. This is a varied and fulfilling role with significant people and operational responsibility.**What we’re looking for?**
- **managing **others in a
- **fast paced, airport operational environment,** and the ability to show
- **flexibility **and a
- **forward-thinking **approach. You’ll have
- **excellent communication** skills and be
- **fluent in English and Spanish**.
- **On any given day, **you’ll be supportive and
- **always looking to help our customers, your team and the Third-party handler. **You must be
- **flexible**
**to work with rotational shifts** and ideally have
- **previous management/ supervisory **experience of operational teams within a
- **customer facing, airport** environment for this role.**What you get in return?**

Competitive salary, great training, which is fully paid, a free uniform, rosters provided in advance, great team spirit and atmosphere and a chance to make a real difference to our customers journey back home and be part of our Red Team
- So, are you ready to become a
- ** Customer Helper** and really make a difference? We make it easy for you with:
**Completed in less than 10 minutes**

Don’t miss out on this great opportunity Are you now ready to take off with**Division**

**Careers With Us**
- Airline

**Careers Dept**
- At the Airport

**Careers Team**
- Customer Facing at the Airport

**Business Area**
- Ground Operations Spain

**Team**
- Duty Manager Spain

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