Itg - Desktop Release Engineer Bnp Paribas (#mitp)

**Business** **Overview**

The **BNP** **Paribas** **Group** **is one of the largest international banking networks, with a presence in 72 countries. The organization is an international financial services group, with in excess of 200,000 employees with solid roots in Europe.

The **BNP Paribas Group **is organized around two main activities: Retail Banking and Corporate & Institutional Banking (CIB).

**MADRID IT Platform**

The CIB IT Platform for EMEA is responsible to provide IT Services to our Clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Global Markets Application Production, Local Territory IT Development, the Core Infrastructure environment including Datacentres, Application Production, Security, Architecture as well as elements of the Global Services organisation.

**Context** **and** **Role summary**

**Position****:

- Key Accountabilities**
- SCCM Servers CB Monitoring, Production Operations and Health Check- Responsible for configuration, implementation, troubleshooting and maintenance of OS build process for endpoints including laptops, desktops and virtual clients before escalation to L3 Teams-
- Create and update global documentation and document relevant systems- SCCM Server distribution monitoring- SCCM Distribution Points creation and content update- Investigating ongoing problems and providing root cause analysis for both performance and stability issues on SCCM CB and escalation to L3 teams- Other duties as assigned by L3 SCCM Infrastructure team- Perform an assessment of Security Patching to determine priority and scope of deployment-
- Engage with Service Desk and other L2 teams if an update is considered to affect the production population- Validation of all deployment, including security patching- Communicate to Support teams and Business of any issues with SCCM infrastructure- Responsible for Windows 10 upgrade deployment- Create and update internal documentation (processes, technical )- Remediation of Security Patching Other responsibilities:
- SCCM CB Global support on some cases- SCCM CB Global boundaries Change Management**Professional***

**SKILLS,**:
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**Abilities**
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**and**
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**EXPERIENCE**:
**Windows**
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**10 **Operating system configuration and support- SCCM CB strong knowledge - evidence may be asked- Management- Health- Administration- Queries- General troubleshooting & logs management (Server and Client)- Working closely with the relevant technology teams to guarantee service stability- SQL and WMI good knowledge- Skills in reporting to show compliance and health status- Document care to ensure that papers are maintained and updated to a high standard- Skills in monitoring critical and core services to ensure accurate visibility of issues and potential problems- Manage integrations with other toolsets such as ITSM, Software Asset Management and Vulnerability Management- Advanced analytical, troubleshooting, and problem-solving abilities-
- 5+ years’ experience in a similar environment. Multinational + 10000 users at least.- ITIL Foundation knowledge- Fluent in English (read/write/speak)
- **INTERVIEW WILL BE FULLY IN ENGLISH**:
**DESIRABLE**:

- PowerShell and VBS Scripting to automate processes and gather information from broad and diverse systems- Microsoft
- **Active Directory **and
- **Group Policy Objects **(GPO)- Power-BI**Personal** **Attributes**
- Customer centric mind-set- Strong attention to details- Can do attitude- Proactive and pragmatic approach with a strong ability to work on own initiative- Ownership of work and commitment to delivery- Strong problem solving skills- Ability to operate with demanding Senior IT Management- Team oriented- Good interpersonal skills**Languages** **& Qualifications**

**LANGUAGES**:

- High English spoken and written fluent (B2/C)
- French spoken and written will be valued

**QUALIFICATIONS**:

- Bachelor in Computer Science or equivalent
- ITIL Foundation certificate will be desirable

**Others**
- On Site Services: From 8:00 to 18:00
- Planned Interventions out of working hours (incl. weekends)

**PRIMARY LOCATION**

**ES-MD-Madrid**

**JOB TYPE**

**Standard / Permanent**

**JOB**

**INFORMATION TECHNOLOGY**

**EXPERIENCE LEVEL**

**At least 3 years**

**SCHEDULE**

**Full-time**

**REFERENCE**

**BNP-000801**

**APPLY**

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- (REF: BNP-000801)