Customer Care Agent
hace 1 día
Hi
Would you like to join a company that has revolutionised the private medical sector and will shortly be a global leader in eHealth?
Top Doctors is a leader in identifying elite doctors and medical centres, currently operating in seven countries. We are looking for a Customer Care Agent to join our UK team.
Are you motivated, dedicated, with a strong work ethic and attention to detail? You need to be able to cope in a high energy, multidisciplinary, multinational environment.
We are offering a great opportunity on a national and international level, to work on a rapidly expanding health project, in a competitive market. We are a dynamic, young and professional team.
**Your role**:
- Daily communication with doctors, clinic and patients
- Ongoing modification of customer care journey and system
- Using our online systems to track, follow up and complete booking processes
- Feedback to higher management on a process and a role that will be evolving and developing
**Minimum requirements**:
- NIE
- You must have a very high level of English, native level (minimum required level: C1)
- Polite, friendly and a clear communicator
- Previous experience in customer care essential
- Office proficient
- Proactive attitude, committed, with attention to detail
**We offer**:
- Fixed salary
- International and young working environment
- Growing company with the possibility of furthering your career
- Spanish classes
**Job Types**: Full-time, Permanent
**Salary**: From 15,120.00€ per year
Application Question(s):
- Can you join us shortly?
- Are you based in Barcelona?
- What is your English level? (B2, C1, C2, Native speaker)
License/Certification:
- NIE (required)
Work Location: In person
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