Customer Care Agent with German
hace 1 semana
In SumUp, we are creating the world's most complete Point of Sale, for all merchants in all businesses. We take care of the details so that merchants can focus on what they do best. We help merchants better connect to their business, to their customers, and to each other. SumUp is more than just a cash register - it offers an innovative ecosystem where over 2000 people are working hard to go as far as possible and become the European leader in our market. **What you'll do** As part of the Customer Care team in Barcelona, you will support the customers that we are signing every month, as well as, increase the call back to provide the same level of support for our customer. - Guarantee the management and prioritisation of the customer demands and solve them - Offer an unwavering quality to our customers - Manage diverse requests - Ensure an adequate communication and accompany the internal teams in case of major incidents **You'll be great for this position if**: - You are a natural natural Problem-solver - Having experience in SaaS company is considered a a plus - You're an outstanding communicator, customer-oriented, empathetic and able to manage stress - You know how to smile on the phone - You've had experience as a customer support agent of minimum 6 months - You wish to evolve in an environment start-up - **Fluent in German and English**: - Ideally, you have already used the following tools: Salesforce/Freshdesk or any ticketing tool and you have knowledge in network/ hardware - Shift from Tuesday to Saturday from 12h to 21h - Based already in Barcelona **Why you should join SumUp?** - A company in full acceleration both in business and R&D - Competitive salaries - Restaurant tickets - Subsidized Public Transport ticket (50%) - 1 month paid training - Free language courses - Multiple axes of learning and personal and professional development. - Cozy offices near La Sagrada Familia - Weekly breakfasts and surprise lunches. - Regular "Beer Friday" briefings **Get to know us** - A phone or video-interview with the TA team from HR - A video-interview with the Customer Care Specialist and Team Lead - A video-interview with the Hiring Manager **About SumUp** We believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. - SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind._ **Job Application Tip
-
Customer Care with German
hace 5 días
Barcelona, España Talent Search People A tiempo completoPerfiles Atención al Cliente y Soporte Técnico De duración indefinida Barcelona, Spain Completa Competitive salary - Incorporación inmediata **¿Dónde trabajarás?**: Our client is a Swiss Company specialized in the sector of Language and Education. **¿Qué harás?**: - We are looking for creative, self-driven, dynamic and experienced people...
-
Customer Care with German
hace 3 días
Barcelona, España Talent Search People A tiempo completoPerfiles Atención al Cliente y Soporte Técnico De duración indefinida Barcelona, Spain Completa Competitive salary - Incorporación inmediata **¿Dónde trabajarás?**: Our client is a Swiss Company specialized in the sector of Language and Education. **¿Qué harás?**: - We are looking for creative, self-driven, dynamic and experienced people...
-
Customer Care Agent Dach
hace 3 días
Barcelona, España TravelPerk A tiempo completo**About Us** We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel. Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support we've...
-
Customer Care Agent
hace 1 semana
Barcelona, España Jameda A tiempo completoCompany Description **Become part of our Customer Care Heroes and save the day for our customers by creating extraordinary experiences!** jameda is Germany's market leader and largest doctor-patient platform. Our employees benefit from the growth through competitive salaries. As part of the DocPlanner Group (Doctoralia in Spain), the leading global unicorn...
-
Customer Care Agent
hace 3 días
Barcelona, España Doctoralia España A tiempo completoCompany Description **Become part of our Customer Care Heroes and save the day for our customers by creating extraordinary experiences!** jameda is Germany's market leader and largest doctor-patient platform. Our employees benefit from the growth through competitive salaries. As part of the DocPlanner Group (Doctoralia in Spain), the leading global unicorn...
-
Customer Care Agent
hace 1 semana
Barcelona, España SumUp A tiempo completoIn SumUp, we are creating the world's most complete Point of Sale, for all merchants in all businesses. We take care of the details so that merchants can focus on what they do best. We help merchants better connect to their business, to their customers, and to each other. SumUp is more than just a cash register - it offers an innovative ecosystem where over...
-
Customer Care Agent
hace 3 días
Barcelona, España Talent Search People A tiempo completo¿Tienes experiência como Customer Care Agent? ¿Estás buscando una nueva oportunidad que te permita crecer profesionalmente? ¡Esta posición es para ti! Trabajarás en una empresa proveedora de transporte privado con presencia en más de 190 países. Proporcionan sus servicios a clientes B2B (agencias de viaje y operadores de vuelos privados) para que...
-
Customer Care German Market
hace 3 días
Barcelona, España ESL Education A tiempo completoCompany Description ESL Languages is the leading European study abroad agency. We have been organising language courses abroad throughout the world since 1996. Our presence is international, with more than 35 sales offices across Europe. Beyond linguistic, cultural and geographical borders, more than 25 thousand students every year make the choice to book...
-
Customer Agent with a High Level of German and
hace 7 días
Barcelona, España Talent Search People A tiempo completoWe are looking for Customer Agents with an excellent level of German and English to work for an international insurance company based in the heart of Barcelona. Our client is an international insurance company with offices in the center of Barcelona. They provide a complete insurance offering and travel assistance. You will become a global emergency...
-
Customer Care German Speaker
hace 2 semanas
Barcelona, España ESL Education A tiempo completo**Company Description** ESL Languages is the leading European study abroad agency. We have been organising language courses abroad throughout the world since 1996. Our presence is international, with more than 35 sales offices across Europe. Beyond linguistic, cultural and geographical borders, more than 25 thousand students every year make the choice to...
