Customer Success Representative
hace 6 días
Customer Success Representative Italy - Barcelona, Spain**_Hungry, Honest, Humble, with Heart - ** **The Opportunity** - This role is Hybrid _ We are looking for a Customer Success Representative to drive our technology and super-serve our Italian customers in our growing Barcelona office. Nutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You be part of a team of representatives who will focus on driving revenue growth from French customers across all industry verticals and regions in EMEA. The team has a unique vibe that comes from constant creativity, innovation, and focuses on how we can better serve our customers every time. **About the team** It is an exciting time to be joining the team in Barcelona. We are currently building the office to be our sales centre of excellence for the EMEA region. The office will have a unique start-up feel, and you can play a major role in growing the office and fast-tracking your career. Together, we will create the next iconic cloud technology company and do extraordinary things. We have had a record FY22 and have been recognised by Gartner as the leaders in HCI for the fourth year running We are now looking for the next generation of "Nutants" who have the hunger to grow their careers in Cloud Technology **Your Role** - Maximize the success of Nutanix’s Italian customers across EMEA through proactive engagement and support. - Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates. - Maintain timely and accurate records of all customer interactions and data. - Act as the customer’s advocate engaging other departments within Nutanix when necessary and ensuring successful resolution. - Maintain a high level of daily activity including customer and internal calls, meetings, and customer research. **What you’ll bring** - Experience in high-tech customer-facing roles such as Customer Success, Technical Support, or Sales. - Fluent in Italian and English. - Experience working with software subscription customers. - Proven track record of overachieving in a sales metrics-driven environment. - Knowledge of data centre technologies such as virtualization, storage, servers, security, Cloud, and networking would be desirable. **About Your Team** - Andrea joined Nutanix in June 2021, he joined because he found our software product compelling and relevant. He joined as an individual contributor and has delivered consistent results which has led to a recent promotion to Team Manager. - Prior to Nutanix Andrea worked for Aruba, HPE and has worked in IT since 2018 in Inside & Field Sales roles. - Andrea likes to find the balance between career and personal life. He enjoys traveling the world and has lived in 9 countries. - Andrea is looking to hire a highly motivated, quick learner who is “comfortable being uncomfortable”. **Benefits** - Great earnings potential (with achievable targets and uncapped commission, tied to accelerators). - Work in our new sales hub in Barcelona and play a part in helping grow the office. - Attractive additional benefits (stock plan options, health insurance, pension, vacation, etc.) - Great growth potential. A place where you can make your mark and advance your career. Does this sound like you? Let’s talk.
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