Global Account Manager

A bachelor's degree in business or technology or equivalent work experience.

Job summary
AWS is seeking a world class professional to manage our global customer relationship with one of the largest companies in the world.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual aned ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

The Global Account Manager will be responsible for providing global business leadership and management of this global account, reporting to the global account lead. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage virtual resources. You will define a CXO relationship within the account, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction.

**Responsibilities**:
The Global Account Manager is responsible for teaming with the customer’s IT and Line of Business Organizations to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. The rep is responsible for selling at the most strategic level within the account and implementing a broad for earning customer acceptance and service implementation. The rep will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream and technical resources that may be geographically distributed.

Development of formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.

About the team
The GAM will join a global account team focusing on large industrial and manufacturing customer. They will own and develop the strategy for identified Business Units or strategic pillars.

Experience as the primary account manager of a global federated enterprise working with multiple business units and influencing governance and policy is a plus.

A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred) and a minimum of 12+ years of enterprise selling experience in large global accounts.

**Other experiences to include**: experience in large complex negotiations with a successful track record; ability to navigate across AWS and the customer in a trusted advisor/consultative approach; and, establishing credibility quickly with senior level executives across the organizations.

A strong understanding of AWS and/or technology as a service (Iaas,SaaS,PaaS) would be preferred but not required.