Principal Consultant HR- Spain

**Thirdera is looking for highly skilled Consulting Practice Manager to join our team**

**What is Thirdera?**

Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and unlock hidden potential. We are ushering in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of NOW.

**Your Mission**

Responsible for managing the main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice. Accountable for operational/financial metrics and overall business results of practice. Responsible for maintaining practice direction, ensuring quality of consulting delivery, and maintaining customer reference ability. Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Develops plans to successfully implement operational policies and achieves business plan. Is accountable for managing and growing a revenue stream and customer base.

**Responsibilities**
- Analyzes business needs to help ensure Thirdera solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen.
- Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions.
- Supports the business development efforts by pursuing new opportunities and extensions.
- Collaborates with the consulting sales team by providing domain expertise.
- Resolves complex customer issues by recommending and implementing solutions.

**What's in it for you?**

We offer a fun, highly engaging and unique culture. You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations.

You'll be empowered to work for top-of-the-line companies and amazing partners, while having fun at it

**Requirements**:

- Graduated in Software engineer, Electrical engineer, Industrial Engineer, or related Education Certificate.
- Professional Certification ServiceNow Sys Admin Certification - Must.
- Scrum Master Certification - Nice to have.
- At least 6 years of experience working with technology processes.
- 4+ years of experience working with ServiceNow HR module - Must.
- ITSM/ITIL knowledge - Nice to have.

**Salary Range**

Welcome to Pay for Performance We provide competitive compensation, generous benefits, and a professional and culturally diverse work environment. Work-life balance is very important to us so our job opportunities allow for remote working so you can manage your own time.

**Application and Selection Process**
- A phone screen with the hiring manager to validate your experience and expectations for new opportunities.
- Never more than three (3) interviews with technical, functional and leadership staff
- A standard Background and Work Reference Check.
If all above goes well, you will get an offer.

Thirdera is an Equal Opportunity/Affirmative Action employer.

E-verify notice: Federal law requires Thirdera to verify the identity and employment eligibility of all persons hired to work in the United States. Thirdera will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

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