Project Manager, Ecosystems Integrity Operations
hace 5 días
**Project Manager, Ecosystems Integrity Operations, Community Operations Responsibilities**:
- Drive impact through strong executive communication skills and leadership presence
- Communicate proactively to cross-functional partners, prepare formal recurring communications, and present to people at all levels of the organization
- Synthesize complex information and context and draw connection points across multiple teams to provide recommendations on strategy and drive operations and execution
- Deeply understand Facebook's community support processes, products and policies, analyze current protocol and drive recommendations for process, policy and product improvements
- Proactively identify and creatively solve complex, cross-functional operational issues, often unique to each project
- Track and analyze key operational metrics to deeply understand the support ecosystem and help determine where to focus optimization efforts
- Work with cross-functional partners to reduce the prevalence of abuse on our platforms, and drive community engagement and trust
- Partner with global teams to develop scalable solutions to support Facebook's global user base
**Minimum Qualifications**:
- 4+ years of experience doing business process analysis
- Demonstrated experience keeping up with deadlines under pressure, prioritizing and managing multiple projects simultaneously
- 4+ years of experience initiating and driving projects to completion with mínimal guidance
- Experience communicating results of technical analyses with non-technical partners and leadership teams to influence the strategy of those teams
- 8+ years experience in a project management, management consulting, operations or similar strategic role
**Preferred Qualifications**:
- MBA or Masters in an equivalent field
- Experience with government regulations and compliance
- Experience working in a technology company or consulting firm
- Experience analyzing large datasets in SQL, Google Sheets or similar tools to evaluate operational health and identify areas of improvement
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