Chief of Staff to Vp of Operations

**Join our Movement and Champion Restaurant Culture**: At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world's favorite restaurants and the broadest community of loyal diners. Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products: TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease. TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue. TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: "Come as you are," "Dig in," and "Make it Memorable". TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally. **What you will do**: As a Chief of Staff you would be the right-hand person to our VP Operations & Central Sales, and their management team. Your main mission would be to optimize time and ensure the efficiency of the management team and their role within our company. You will be part of an amazing high performing team. The position is based in Barcelona and may require some travel. 1. Be the Right Hand to the VP of Operations & Central Sales - Act as a trusted advisor and strategic thought partner, providing bottom-up insights and proactive advice to help guide decision-making. - Ensure the VP is fully prepared for meetings with the Executive Leadership Team (ELT) and other key stakeholders, with detailed agendas, supporting materials, and actionable follow-ups. - Manage communication flow: - Triage inbound communication to ensure the VP's time is focused on strategic priorities. - Prepare and deliver outbound communication on behalf of the VP. - Provide real-time access to critical reports, dashboards, and risk assessments, alerting the VP to emerging opportunities or challenges. 2. Facilitate and Coordinate for the VP's Direct Reports - Act as the central facilitator and coordinator for the VP's direct reports to ensure efficient collaboration and alignment with company strategy. - Optimize communication flow: - Cascade key company strategies and updates across the team. - Ensure smooth communication between the VP's team and other departments. - Organize and coordinate functional meetings, ensuring they are productive and aligned with organizational goals. - Serve as an external advisor to direct reports, providing guidance and support on critical matters. - Drive the coordination and tracking of OKRs, ensuring accountability and alignment across the team. - Assist in the optimization of the team's headcount organization and resource allocation. 3. Lead Budget Preparation and Monitoring - Own and coordinate the budgeting process for the Operations & Central Sales team, serving as the key contact with FP&A. - Prepare, monitor, and manage budgets, including Headcount budgets, Travel & Expense budgets, Direct costs crucial to ensure delivery on organization's goals. - Oversee budget trade-offs and ensure resources are allocated effectively to meet team priorities. - Track budget performance, ensuring accurate forecasting and successful landing of financial targets. 4. Drive and Manage Strategic Project(s) - Act as a project manager for high-impact, cross-functional initiative(s), ensuring alignment with company priorities and delivering results on time and within scope. - Coordinate and lead the lifecycle of strategic initiative(s), including planning, execution, and follow-up. - Facilitate cross-functional steering committee(s): Bring together stakeholders, set agendas, drive alignment, and ensure effective decision-making. - Analyze complex data, extract actionable insights, and present concise information to support impactful and timely decision-making. - Monitor and measure outcomes of strategic initiatives through key performance indicators (KPIs) and tracking mechanisms, ensuring continuous improvement and operational excellence. **Why you'll thrive in this role**: You will be at the center of the Operations & Central Sales function, working on a mix of strategic planning, organizational coordination, and execution. Your role will require strong problem-solving skills, attention to detail, and the ability to influence without direct authority. **Who you are**: - You hold a Master's degree in Economics, and pote