Service Delivery Lead

hace 7 días

Boadilla del Monte, España Santander A tiempo completo

Service Delivery Lead - SpecialistBoadilla del Monte, Spain
**WHAT YOU WILL BE DOING**

**PagoNxt **is looking for a **ServIce Delivery Lead, **based in our **Madrid office.**

**WHY YOU SHOULD CONSIDER THIS OPPORTUNITY**

**PagoNxt **is a new company wholly owned by Santander that incorporates our most disruptive payments & trade businesses into a single, autonomous company, creating one of the largest private fintech companies in the world. This new company will deliver payment & trade solutions for merchants and consumers with compelling technology to become a leading global payments provider in the medium term.

In order to achieve these goal, PagoNxt is organized in three different business:

- Merchant Solutions, for merchants and acquirers.
- Trade Solutions, for corporates and SMEs.
- Consumer Solutions, digital products and services for individuals.

This role will be part of our PagoNxt Consumer Solutions team and will be responsible for delivering simple, highly engaging payment solutions for individuals in order to become embedded in our customers’ everyday life.

Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture and disability. Our mission is to contribute to help more people and business prosper.

**WHAT YOU WILL BE DOING**

As a **Service Delivery Lead **you will own the relationship between Production Protection and the Initiaves/Projects in the pipeline.

We need someone like you to help us in different fronts:

- Understand fully all the E2E and B2B Processes third parties, relevant Internal and External Stake Holder.
- Define and support the calendar to support BAU activity.
- Responsible for reviewing and influencing the Target Operating Model including:
1. Understand and agree SLA’s signed off with the client

2. Understand any KPI’s and how they are measured

3. Define any alerting and dashboards aligned with our Alerting Standards requirements.
- Responsible for coordinating all:
1. Deployment Management

2. Incident Management

3. Reporting (Daily/Weekly/Monthly)
- Manage the Introduction to Service activities.

EXPERIENCE
- 2 years of experience in Payments, in depth experience of Spanish payment schemes.

SKILLS & KNOWLEDGE
- Essential to a working knowledge of English.
- Desiarable to have and working knowledge of Monitoring tools and processes.
- Desirable to have a working knowledge of Incident Management techniques.
- If you want to know more about us, follow us on _

  • I sgt Service Delivery Managment

    hace 20 minutos

    Boadilla del Monte, España Santander A tiempo completo

    I_SGT Service Delivery Managment Country: Spain **WHAT YOU WILL BE DOING** Service & Delivery Management Sr. Analyst II

  • I sgt service Delivery Managment Cards

    hace 20 minutos

    Boadilla del Monte, España Santander A tiempo completo

    I_SGT_Service Delivery Managment Cards Country: Spain **WHAT YOU WILL BE DOING** Service & Delivery Management Sr. Analyst II

  • SCIB Service Delivery Analyst

    hace 2 semanas

    Boadilla del Monte, España Santander A tiempo completo

    SCIB Service Delivery AnalystCountry: Mexico. Análisis y resolución de ticket. Revisión de tipológica y prioridad.. Resolución de incidencia y soporte a los diversos activos. . Mantenimiento de work station a nivel de parches y espacio disponible. Gestion de usuarios y de licencias. Revisiones (revisiones trimestrales: buzones, EUC, unidades de red)....

  • Head of Sw Delivery Operational Model

    hace 17 minutos

    Boadilla del Monte, España Santander A tiempo completo

    Head of SW delivery Operational Model - SGTO Country: Spain **WHAT YOU WILL BE DOING** **SGTO is looking for a GLOBAL HEAD OF SOFTWARE DELIVERY OPERATING MODEL based in our Headquarters office at BOADILLA DEL MONTE (Madrid).** The **Global Head of Software delivery Operating Model **will own the end to of the SW delivery operating model at Group level...

  • Delivery Operations Jr. Analyst

    hace 7 días

    Boadilla del Monte, España Santander A tiempo completo

    Delivery Operations Jr. Analyst Country: Spain **WHAT YOU WILL BE DOING** **Santander Universities is looking for a Delivery Operations Jr. Analyst, based in our Boadilla del Monte office.** **WHY YOU SHOULD CONSIDER THIS OPPORTUNITY** **Santander Universities** At the Bank we are firmly committed to advancing a more inclusive, equitable and...

  • Head of Service Delivery

    hace 6 días

    Palomares del Río, España HERO A tiempo completo

    The Hero Group is a global food company focused on branded nutritional food products. The company was founded in 1886 in Lenzburg, Switzerland, where its headquarters are still located today. Hero's operates in the Growing Up and Adult categories, which include three businesses: Better Snacking, Naturally Good Food and Others. Inscríbase ahora, lea los...

  • Head of Service Delivery

    hace 6 días

    Palomares del Río, España HERO A tiempo completo

    The Hero Group is a global food company focused on branded nutritional food products. The company was founded in 1886 in Lenzburg, Switzerland, where its headquarters are still located today. Hero's operates in the Growing Up and Adult categories, which include three businesses: Better Snacking, Naturally Good Food and Others.Inscríbase ahora, lea los...

  • DevOps Lead

    hace 1 semana

    Boadilla del Monte, España Santander A tiempo completo

    DevOps Lead - SGT&O Boadilla del Monte, Spain **WHAT YOU WILL BE DOING** **SGT&O is looking for a DEVOPS LEAD based in our BOADILLA DEL MONTE office.** **WHY YOU SHOULD CONSIDER THIS OPPORTUNITY** **Santander Global Technology & Operations (SGTO) **is the team of technology and operations at Santander. We are convinced of the importance of technology...

  • Cybersecurity Technology Lead

    hace 2 semanas

    Boadilla del Monte, España Santander A tiempo completo

    Cybersecurity Technology Lead - Banco Santander Boadilla del Monte, Spain **WHAT YOU WILL BE DOING** **SCIB is looking for a CYBERSECURITY TECHNOLOGY LEAD, based in our BOADILLA DEL MONTE office.** **WHY YOU SHOULD CONSIDER THIS OPPORTUNITY** **Santander Corporate & Investment Banking (Santander CIB) **is Santander's global division that supports some...

  • Technical Architecture Lead

    hace 2 semanas

    Boadilla del Monte, España Santander A tiempo completo

    Technical Architecture Lead - API infrastructure - Santander Digital Services Country: Spain **SANTANDER DIGITAL SERVICES **is looking for a **Technical Architecture Lead **, based in our **(Boadilla/Cantabria/Málaga) **office.** **WHY YOU SHOULD CONSIDER THIS OPPORTUNITY** **Santander Digital Services (SDS) **is the team of technology and operations at...