People Operations Administrator

About us
Jellyfish is your digital partner. We support and drive digital transformation by providing the right technology, strategy and training.
With offices across the globe, we are focused on increasing our network, client base and digital services to the biggest brands on the planet.
We are ‘One Jellyfish’, we know how important it is not just to have the best people in the world working with us, but to also recognize and reward this talent. What’s stopping you from joining our award winning team?
What can you expect from the role?
At Jellyfish, the People Team supports specific cohorts in the business across various areas, with the vision of leveraging our skills, confidence and enhancing our own superpowers. All of this empowers us to contribute to maintaining a sustainable organization for our people to learn, grow, and excel.
As ambassadors of our core values, we are expected to easily cater our ideas and experience to support teams and individuals, ensuring they have what they need to reach their full potential. Nothing is beneath us as a team, whether our activity helps one person or the entire organisation, we love to open up progression opportunities.
What can you expect from us as a team?
We pride ourselves on the value that we add as an HR team, through our innovative solutions and adaptability. Whilst it’s expected for us to maintain a diplomatic and professional approach to work, we are encouraged to challenge, whilst proving we are personable enough to develop positive working relationships. This helps us to think outside of traditional frameworks. We love trying new ways of working and we never shy away from experimenting with new ideas.
What are we passionate about?
We want to revolutionize the way we work. Our individual and team ideas must always be ready to transition into scalable projects. We have a key role in ensuring Jellyfish is able to operate as a unique and truly global value proposition. We are always thinking global as a team.
What can you achieve?
- The opportunity to participate in an innovative project in terms of HR practices.
- Supporting your people and a growing business to grow even faster.
- Evolve in a challenging yet exciting environment.
- An accelerated development plan.
- Share and learn within a multicultural and multidisciplinary team.
- The support of a friendly team that loves to exchange and have fun despite the geographical distance and time difference.
- Pride not only by the analysis of your own results, but by seeing the people you will support develop and flourish within Jellyfish and thanks to you.

**Requirements**:
What do we expect from you?
- Inbox management (front line support for general queries)
- Implementing and owning onboarding plans (collating new starter information, system onboarding, benefits enrollment, orientation).
- Implementing and owning offboarding plans (Resignation acceptance letters, asset return, accrued leave calculations, system offboarding, benefits cancelation).
- Maintains digital files for employees and their documents, benefits, and attendance records.
- Collection of necessary employment documentation.
- Coordinate time tracking and recording process.
- Generates official internal documents such as offer letters, announcements, salary changes, and warning letters.
- Performs customer service functions by answering employee requests and questions.
- Conducts audits of payroll, benefits, or other HR programs and recommends corrective action.
- Support on Regional/Global Project.
- Required Skills/Abilities:

- Experience with EMEA Employment processes and systems is a must.
- Fluent in English and German
- IT and numeracy skills.
- At Jellyfish, we are a proud Salesforce Partner. Experience with this platform is advantageous.
- A proven track record of making a difference
- Be able to influence and negotiate.
- Discretion and confidentiality.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced innovative environment.
- English and German proficiency (mandatory)