German Speaking Customer Representative

hace 3 días

Malaga, España Webhelp A tiempo completo

**Advisor**

**Location**
- Málaga, Spain**Language**
- German***

**Description**:
**Why join us**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for** German Speaking **Customer Representative **to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract, 39 hours/week: Monday - Thursday from 8:00 to 16:00, Friday 9:00-16:00
- Competitive salary and performance bonus
- Great office location in Malaga
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program

**What you’ll experience at Webhelp**

As a **Customer Representative **in our team, you will:

- Perform service requirements of Webhelp’s customers providing an efficient, polite, friendly and honest response to their queries and requests for information
- Provide relevant information in a professional and timely manner in order to maximize sales and achieve performance objectives
- Become proficient in the use of all call centre systems and telephony in order to perform to the highest possible standards

**We’ll be a great match if you**:

- Are native or proficient in English and German
- Have a secondary education or unfinished or competed higher / university education
- Are able to responsibly and independently carry out customer service specialist duties
- Are able to plan and organize own work and working place, working independently and in team, in order to accurately and creatively meet the challenges of the organization's core values
- Have good telephone communication skills
- Have excellent written and listening skills and ability to develop reports
- Have an excellent time managements skill
- Have knowledge and experience of Microsoft and Internet
- Share our values of commitment, unity, integrity, recognition, and WOW

**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity employer**

RRQ23-005479-1-GERMANY

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