Customer Representative

hace 1 semana

Malaga, España JobFinder Spain A tiempo completo

Can you deliver outstanding customer care? Do you have a strong track record in customer service? Are you an excellent communicator? Do you speak German? We are looking for Customer Representatives to join a fast-growing, international company based in Malaga. Full-time, permanent contracts with training and relocation support available, attractive salary plus commissions. The successful applicant will be a native-level speaker of German with fluency in English as well as being able to demonstrate excellent customer service and communication skills.

**Requirements**:

- Native level of German plus fluent in English
- Exceptional customer service skills, ability to listen and quickly identify customer’s needs, resolving queries at point of contact wherever possible
- Excellent communication skills and the ability to build and maintain relationships with clients
- Good listener and friendly personality
- Team worker
- Must have an EU passport or the legal right to live and work in Spain.

**Responsibilities**:

- Ensure SLAs are met in customer response times
- Use CRM systems to effectively manage customer contact
- Maintain portfolio service and product knowledge
- Escalate service issues as appropriate
- Provide absence cover as required within the team
- Maintain excellent lines of communication with Supervisors/Mentors, providing regular progress updates
- Attend regular team meetings
- Engage with and take on additional tasks allocated in order to maintain service performance levels and meet Service Level Agreements (SLAs).

**Package**:
**- Full-time contract
- Salary: €21,600 gross per year + €2,400K variable Bonus
- Relocation package
- Assistance to obtain TIE, Social Security and Spanish Bank Account.
- Ongoing training
- Opportunity to advance within the company

If you meet the above requirements and would like to apply, please send a copy of your **CV IN ENGLISH**. Interviews will be primarily conducted in English.

Tipo de puesto: Jornada completa, Contrato indefinido

Salario: A partir de 21.600,00€ al año

Horario:

- De lunes a viernes

Requisito de idioma flexible:

- Español no requerido

Tipos de compensaciones complementarias:

- Bonus por objetivos

Experiência:

- Atención al cliente: 1 año (Obligatorio)

Idioma:

- Inglés (Obligatorio)
- Alemán (Obligatorio)

  • Customer Service Representative

    hace 1 semana

    Malaga, España Patagi A tiempo completo

    We are looking for a customer-oriented service representative. **Responsibilities** - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools **Requirements and skills** - Proven customer support experience or experience as a Client Service...

  • Customer Representative

    hace 2 semanas

    Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain*** **Description**: - In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully **renovated facility** **in Malaga **and provides service support and resolution of routine problems regarding client's products...

  • Customer Service Representative

    hace 3 días

    Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding...

  • Customer Success Internal Support Representative

    hace 1 semana

    Malaga, España Safeguru HQ S.L A tiempo completo

    We are Safeguru, an E-Commerce specializing on industrial safety products and personal protective equipment, leader on health and safety digital content. We are looking for a motivated individual to join our team. The Customer Success Internal Support Representative will be responsible for providing the support required the Customer Success representatives,...

  • Customer Service Representative

    hace 3 días

    Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products and/or...

  • Customer Support Representative

    hace 7 días

    Malaga, España HireOn Ltd A tiempo completo

    HireOn Ltd Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Benalmadena office. Position: Customer Support Representative Location: Benalmadena, Spain Employment type: Full-time **Salary**: 1700 euro gross/month **DUTIES AND RESPONSIBILITIES**: -...

  • Customer Success Internal Support Representative

    hace 5 días

    Malaga, España Safeguru HQ S.L A tiempo completo

    We are Safeguru, an E-Commerce specializing on industrial safety products and personal protective equipment, leader on health and safety digital content. We are looking for a motivated individual to join our team. The Customer Success Internal Support Representative will be responsible for providing the support required the Customer Success representatives,...

  • At Home Customer Representative

    hace 1 semana

    Malaga, España Webhelp A tiempo completo

    **Description** We are looking for a Customer Representative for one of our projects. YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN. Your role: - Provide with accurate information to our customer. - Logging and follow up of requests or incidences. - Ensuring the highest level of Customer Satisfaction Surveys Scores - Delivery of high caliber Customer...

  • German Speaking Customer Representative

    hace 2 semanas

    Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - German*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** German Speaking **Customer Representative **to join our exciting projects, with...

  • At Home Customer Representative

    hace 2 semanas

    Malaga, España Webhelp A tiempo completo

    **DESCRIPTION**: - We are looking for a Customer Representative for one of our projects.- YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN.**Your role**: - Provide with accurate information to our customer. - Logging and follow up of requests or incidences. - Ensuring the highest level of Customer Satisfaction Surveys Scores - Delivery of high caliber...