Director of Human Resources

Here is an exciting opportunity for a seasoned and passionate HR leader to join the Executive team at the Dolce by Wyndham Sitges.

**THE HOTEL**:
Dolce by Wyndham Sitges Barcelona, managed by Wyndham Hotels & Resorts, is an awe-inspiring destination with 263 beautifully designed guest rooms and suites, 4 restaurants, bar, full-service spa, 24/7 fitness center, plethora of pools, entertainment lounge, and 23,400 square feet of conference & events space.

Wyndham Hotels & Resorts has a growing global footprint with 8,900 hotels in more than 95 countries, and 22 trusted hotel brands. As an HR leader, you will become a member of an international HR Leader community which offers unlimited exposure, learning and growth.

**THE BRAND**:
INSPIRE DISCOVERY**:Dolce by Wyndham is the industry leader in the groups and meeting space market segment. Our brand voice reflects the Dolce by Wyndham distinctive take on the art of hospitality. By delivering proactive service and creating an enriching and stimulating environment, we enhance the experience for all our business and leisure guests.

**THE ROLE**:
The HR Director is responsible for the hotel’s HR performance and all ongoing practices in relation to the HR function. She/he will combine strategic thought and planning with the ability to maintain accurate accounts and reports, and real time data which will enhance the people performance of the hotel.

He/she will be responsible for leading the HR department within all HR disciplines across the employee Lifecyle (I.e., Sourcing, Recruitment, Welcome experience, Employee relations, Compensation and Benefits, Talent Management, Learning & Development, Team member Engagement, Health & Wellbeing).

**General Duties**:

- Responsible for putting together and implementing the HR strategy and plan for each year (People Plan)
- Responsible for the HR and payroll budget on conjunction with the Director of Finance
- Provide monthly people metrics and analyses (HR BSC) to continuously drive results
- Compliance with company HR standards according with the HR Success Review
- Maintaining a business environment based on the company values and Count On me service culture
- Acting as a Wyndham and Dolce Ambassador

**Recruitment & Welcome**:

- Managing the recruitment and onboarding process in conjunction with the People Managers to ensure that all relevant team member has been trained and onboarded / set up for success to manage new-starter retention and engagement
- Ensure that all People Managers / Hiring Managers are trained and follows the recruitment and welcome standards as outlines in the WHR people guidelines and policies.
- Ensure that the recruitment process and all relevant stakeholders are involved as per the WHR recruitment policies and procedure
- Ensure that the employment contracts templates are pre-approved by relevant stakeholders
- Ensures that all open jobs are posted via the company recruitment systems and the SOP’s and Wyndham standards are followed

**Team Member Engagement**:

- Ensure that the hotel is participating in the team member engagement survey and that all departmental engagement plans are relevant and kept up to date
- Ensure that there is an active WeCom (Hotel Team Member Committee - different to work council) in the hotel with clear guidelines and goals on team member engagement, community and sustainability activities
- Actively drive the hotels Health and Wellbeing efforts according to team member needs and in conjunction with the management team

**Employee Relations**:

- Maintain a positive and effective relationship with the hotel work council and union
- Demonstrate diplomacy and strong leadership through negotiation processes
- Update people policies and processes to ensure alignment with the CLA and WHR guidelines.
- Ensure all kinds of employee relations i.e., disciplinary, performance management and grievance process, are managed with high degree of integrity, fairness and consistency with hotel policies and the CLA. Take an active role as an arbitrator, note taker or advisor where appropriate.
- Maintain and enhance the open-door policy to all Team members providing advice and guidance when needed in regard to their issues or concerns and/or grievances with the ultimate goal to support and upskill people managers to deal with employee relations
- Advice and support the management team on people matters
- Train the HR Executive/HR Coordinator etc. in the above process to be able to take a lead on recruitment, onboarding, WeCom, training compliance, engagement and HR BSC.
- Update the General Manager of all employee relations matters
- Update the Regional HR BP of all employee related matters that are deemed to carry a medium-high legal risk

**Talent Management**:

- Ensure 100% compliance of performance review completion in a timely manner according to company policy and process, using relevant forms / compliance with the guidelines of CPM (Continuous performance management).
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