Customer Success Manager
hace 1 semana
**About the Opportunity**
**Where You Will Make a Difference**
- Collaborate with clients to strategize on best practices for onboarding teams and expanding Revizto's usage among both new and existing clients
- Partner with Account Managers to manage the onboarding and renewal processes for all assigned clients
- Provide technical support and liaise with the Service Team to address and resolve client issues effectively
- Develop documentation for both internal purposes and client-facing materials as needed
- Deliver technical presentations at industry events, webinars, and e-learning courses
Be prepared to travel approximately 20-30% of the time
**Who You Are**
- A minimum of 7 years of combined education and work experience, including at least 2 years in BIM, VDC, or Construction Technology roles, with a preference for backgrounds in Architecture or Civil Engineering
- Proficiency in industry-relevant software such as Revit, Navisworks, AutoCAD, and Solibri
- Excellent interpersonal and communication skills, fluent in Spain, very good professional proficiency in English
- Capability to adapt and enhance digital workflows for the AEC industry across various scopes
- Deep understanding of the local market
- Ability to tailor communication and strategy to meet the needs of diverse audiences Strong motivation to continuously learn about industry technology to contribute to ongoing development
**Why Join Us**
- Fully Remote Work
- High Flexibility
- Employee-Focused Culture
- Innovative and Collaborative Team
- Great Working Conditions
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