Director of Sales

Summary

**Place of Work**:
Sales Department

**Scope and General Purpose of Job**:
Achieves pre-determined revenue targets while maintaining appropriate sales programmes and handling multi-faceted projects.

**Responsible to**:
Director of Hotel

**Responsible for**:
***ADOS, Sales & Senior Sales Manager, Sales Assistant, ,Associate Director of Events, Events manager, Events coordinator

As the Director of Sales of Grand Hyatt Barcelona, you will help maximize total hotel revenue potential for the hotel across MICE business, corporate negotiated and luxury leisure.

Main Duties

**Operational**
- Working closely with the Hotel Director and Revenue Director to develop and implement strategies to maximize business opportunities
- New business research, solicitation, prospecting, and acquisition will be a large part of this role
- Maximize segmentation mix and develop business from existing Hyatt channels while creating new business development opportunities
- Demonstrate a proactive approach to sales and be a dynamic sales professional who will positively impact our business and clearly understand the Grand Hyatt brand
- Manage strong relationships with senior decision-makers from key leisure, PCO's, corporate accounts and travel agents
- Building and maintaining strong relationships across internal and external clients, and other market and industry sources
- Nurture and develop the sales & events team supporting them reach their respective revenue targets
- To measure, interpret, prioritize and evaluate the effectiveness of acquisition activities and to re-evaluate programs on an ongoing basis so as to achieve/exceed the objectives as outlined in the Annual Business Plan.
- To maintain a perpetual analysis of key accounts in the Barcelona market. To have a thorough knowledge of competitive marketing, business strategies in the Barcelona market and of competitive cities and destinations outside Barcelona for specific business segments.
- To assist the DOR in maintaining accurate forecasting procedures to enable Operating Departments to adjust their operation and cost structure.
- Working closely with ADOS on action plan to ensure that group pace and strategies are formulated to fill gap and long term business.
- To ensure a high level of exposure for the hotel through direct sales solicitation, telephone contact and written communication.

**Financial**
- To assist the Hotel Director in establishing an annual operating budget, which will form part of the hotel's annual business plan.
- To establish in conjunction with the Hotel Director, Marketing Communications Director and Director of Revenue an annual business plan with measurable objectives, strategies and action plan so as to achieve revenue and profit targets as outlined in the Annual Business Plan.
- To set in conjunction with the ADOS individual sales and volume targets for all Sales Department Employees, track and review production monthly with each individual, to achieve and exceed own targets.

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**Employee Handling**
- Ability to lead and mentor a strong and disciplined sales team
- Excellent communication and leadership skills, relationship management, and networking abilities
- To conduct yearly performance appraisals and give employees regular feedback on their job performance.

**Qualifications**:

- Minimum 2 years work experience as Associate Director of Sales
- Previous minimum 10 years experience in a 5-star hotel environment.
- Strong follow-up and time management skills
- Good understanding of selling techniques and marketing approaches
- Knowledge of Envision and Reserve software is a plus
- Strong leadership skills
- A self-starter who is highly driven and solutions-orientated

We are strategically located where the real Barcelona emerges representing the luxury in Barcelona. We are the place where everything you want is possible. The perfect combination of exclusivity, sophistication, design and technology.

**Care Connects Us - do our values speak to you?**

At Hyatt, we care for people so they can be their best. Our values guide our behaviors to bring our purpose to life: Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing.

**What you will love about us**
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Employee cafeteria
- Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of