Cross-border Issuing Manager

**Cross-Border Issuing Manager
- Madrid, Spain**

Are you a talented professional in Product Management with extensive technical or functional knowledge, who is passionate about identifying, designing, scaling, and integrating cross-border payment solutions? Are you able to develop, sponsor and influence the strategies and tactics across functional and product groups? Join our new innovative hub in Madrid and play a crucial role in developing and growing our Daily and Core Banking product suite for the European market, helping us achieve true customer-centric banking.

**Western Union powers your pursuit.**

As a Cross-Border Issuing Manager you will be responsible for defining the product strategy and product development roadmap across the target markets, determining the end to end delivery strategy, and managing the product launch. You will work closely with cross-functional teams to understand customer needs, market trends, and regulatory requirements, and use this knowledge to drive the product roadmap and ensure our cross-border proposition meets the needs of our customers. Your contributions will be essential in driving the continued growth and success of cross-border products.

**Role Responsibilities**
- Work with internal support partners to complete the necessary diligence, documentation, and testing to expand our Cross-Border border payments footprint.
- Conduct benchmark analysis for proposal or internal documents/use cases preparation related to Cross-Border payments.
- Development and implementation of a comprehensive product strategy for our Cross-Border in Europe by collaborating with cross-functional teams to gather customer and market insights and define product requirements.
- Close work with engineering, design, and operations teams to ensure timely delivery of product features.
- Product lifecycle management, including product launches and end-of-life decisions, product performance monitoring and analysis, identification of areas for improvement, and action plan development to drive growth.
- Product lifecycle management, including launching and discontinuing products, monitoring their performance, identifying areas for improvement, and developing action plans to drive growth.
- Keep up to date with industry trends, competitor offerings and new product innovations.
- Lead the product launch activities, including communication with stakeholders, market positioning and pricing analysis.
- Provide ongoing product performance analysis and market recommendations for improvement.

**Role Requirements**
- Excellent interpersonal skills and relationship building skills.
- Detail oriented with strong organization skills.
- You have solid practical experience in leading the development and successful implementation of product strategies, particularly in Cross-Border payment products. Alternatively, you may have relevant experience in the payment industry (such as global processors and card networks), fintech companies with tech-driven offers, or big tech players looking to extend their customer relationships into the realm of payments and financial services.
- You are committed to creating a truly customer-centric experience, and you are passionate about achieving excellence and continuously improving your work.
- You are an expert in digital banking propositions, market trends, and the competition landscape.
- You are a results-driven, with a focus on delivering product performance analysis and making market recommendations for improvement.
- You are a problem-solver with strong analytical skills and experience using data to drive decision-making.
- You are a strong communicator, capable of effectively conveying complex ideas to both technical and non-technical stakeholders.
- You possess excellent cross-functional leadership skills and can work effectively in a fast-paced, dynamic environment.
- You are a self-starter with a proactive and entrepreneurial mindset.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Spain specific benefits include:

- 25 days annual leave - plus 14 public holidays
- Comprehensive life & medical cover - including dependents.
- Contributory pension plan
- Preventative Care Assistance program

Western Union values in-person collaboration, learning, and id