After Sales Manager

hace 6 días

Nueva Andalucia, España Princess Motor Yacht Sales A tiempo completo

We’re searching for a dedicated General Aftersales Manager to join our yacht repair and aftersales team based in Puerto Banus, Spain. If you possess a passion for representing brand values then we would love to hear from you

Hours: Mon-Fri role, however as part of the management team there will be some on-call responsibility and flexibility required for Saturday mornings particularly within the main season.

**About the Role**

This is a very hands-on role who will suit someone who loves that no two days are the same. Spinning lots of plates; you would find enjoyment in building the foundations for future growth development. With this you will be transparent and build excellent relationships amongst the team and throughout the group.

**Key Tasks and Responsibilities**
- To work with the Aftersales Director to formulate an Aftersales policy.
- To organise your team and resources to achieve maximum productivity and meet profit targets.
- To develop and agree Service Retro & Parts department plans and budgets to achieve sales and financial targets, ensuring the efficient and profitable operation of the Service, Retro Parts departments by satisfying and retaining customers.
- To monitor continuously all factors affecting the achievement of plans.
- Assess trends in all key indicators, agree corrective action and implement in a timely manner to improve long term profitability.
- To control all department resources - materials, financial and personnel, providing an effective department structure with competent personnel - at a level commensurate with profit requirements and enhanced customer relations.
- To further develop and monitor the highest standards of service throughout the Service operation.
- To set a quality standard, manage its adoption and performance of staff against it.
- Responsible for ensuring that recall campaigns are performed in accordance with the manufacturer’s guidelines.

**Requirements**:
Experience in the marine industry as an office manager/service manager/technical manager/Gerente de Postventa

Proven ability to manage budgets and grow a department

Administration and organisation skills are imperative

**Benefits**:
Competitive Salary plus bonus

Company Car

Opportunity to work in dynamic and exciting industry

Collaborate with a diverse, passionate and talented team

Room for growth and professional development within the company

Work Location: In person

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