Sales Support Executive

hace 2 días

Nueva Andalucia, España NCH Dallimore Marbella A tiempo completo

**Key Responsibilities**:
**Lead Management**:

- Qualify leads by gathering key information and understanding their property requirements.
- Update and maintain the lead database to ensure accurate tracking and follow-ups.

**Customer Engagement**:

- Establish and maintain regular contact with leads, providing them with relevant information and updates about available properties.
- Nurture relationships with potential clients to keep them engaged throughout their property search.

**Booking Property Viewings**:

- Schedule property viewings based on client availability and preferences.
- Coordinate with the sales team and clients to ensure smooth and efficient viewing appointments.
- Provide clients with necessary details about the properties they are viewing.

**Follow-up & Relationship Building**:

- Work with the sales team to convert leads into active clients and help them progress through the sales process.
- Ensure a high level of client satisfaction and address any queries or concerns promptly.

**Administrative Support**:

- Maintain accurate records of all client interactions and property viewings.
- Provide regular updates to the sales team on lead status and outcomes.
- Assist in preparing sales materials and documentation as needed.
- Update our property database on the CRM system

**Key Skills & Qualifications**:

- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Customer-focused with a passion for delivering a high-quality service.
- Ability to handle multiple tasks efficiently and work under pressure.
- Experience in a customer support or sales-related role is a plus.
- Knowledge of real estate processes is an advantage, but not required.

**Work Environment**:
This role typically involves office-based work, in our office located in Nueva Andalucia, Marbella.

**Key Performance Indicators (KPIs)**:

- Number of leads successfully contacted and engaged.
- Number of property viewings scheduled and attended.
- Lead conversion rate and overall sales support effectiveness.

**Reports To**: Sales Manager or Sales Team Lead.

**Remuneration**:
The role offers a competitive base salary along with a commission-based structure, providing the opportunity to earn additional income based on performance and sales targets.

**About NCH Dallimore Marbella**:
NCH Dallimore Marbella is a boutique real estate agency with over 35 years of experience on the Costa del Sol. Specializing in luxury properties, we pride ourselves on offering personalized service and in-depth local knowledge. Our team is dedicated to delivering exceptional results for our clients, making us a trusted name in Marbella's competitive property market. Join us and be part of a prestigious agency with a long-standing reputation for excellence.

Pay: 20,000.00€ - 100,000.00€ per year

Work Location: In person

Expected Start Date: 15/02/2025

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