Enterprise Account Manager

hace 5 días

Madrid, España Uber A tiempo completo

Whether it’s a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Strategy & Ops team empowers our regional and local teams through insights, analysis, and thought leadership.

**About the Role**:
The Enterprise Account Manager role is a unique opportunity to help grow our Uber business across Spain. The Enterprise team focuses on signing and managing all major brands which are vital to our overall performance. In this role, you will help acquire new brands, build best-in-class operations, sales processes, design standard operating procedures, and support cross-functional projects. In doing so, you'll make a direct impact by turning Uber into the most trusted, go-to service for as many merchants as possible.

**What You'll Do**:

- Account Management: You will build long-term relationships with our key accounts and be the main point of contact for HQ, focusing on improving their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business.
- Growth: Develop plans in conjunction with your assigned accounts to expand their business through adding locations (i.e. locations deployment, expansion support), or growing same-location sales (eg. effective marketing, menu optimization).
- Analysis: Quantify everything you do. Utilize an analytical approach to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment.
- Seek to achieve operational efficiencies by iterating and improving on playbooks, internal tools and resources, and cross-functional & internal processes
- Get your hands dirty - help form the way we interact with retail partners from the ground up
- Be proactive. This role will require fast thinking on your feet and moving swiftly through fire drill situations

**Basic Qualifications**:

- Professional proficiency in English and Spanish
- Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
- Capable to run analysis and/or understand data and transform it into relevant insights
- Excellent communication skills and the ability to manage diverse stakeholders across businesses and levels.
- Data driven decision making mentality and sound business judgment through strong analytical thinking
- Highly autonomous - able to work with limited oversight

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let’s move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form.

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