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Sr. Business Partner Operations, Analyst
hace 2 semanas
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
What You’ll Do:
- Partnering with Alliances Leaders and their teams with emphasis to assist with Channel strategy with data led insights into trends, gaps and opportunities to execute the plan.- Continuous enablement of wider Alliances/Partner team to ensure seamless execution of partner related processes and initiatives.- Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams.- Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis.- Managing partner onboarding and compliance support. Assisting with complex contractual cases.- Ensuring all partner deals are properly categorized and correct partner attribution is tagged. Regional deal support.- Territories management.- Advising on process enhancements and liaising with IT, capability and GTM teams.- Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.- Participating in the Annual Operating Planning Process.- Investigating and resolving commissions issues escalated by the Comp Team.- Instituting best practices and scalable processes, including data flows.- Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners.- Implementing new processes and process enhancements within the field. Change Management.- Delivering regular enablement sessions for wider Alliances/Partner sales teams. Onboarding of new hires. Managing knowledge transfer and training materials.- Training shared services team, and acting as a point for escalation.
What You’ll Need:
- Bachelor's degree- Minimum 5+ years of (Partner / Channel) Operations experience or Sales Ops experience- Strong analytical background and ability to flush out anomalies- Be a self-starter, detail and process oriented, and operationally-minded- Excellent presentation, communication, and influencing skills, with strong business partnership experience-
- Ability to work in a fast-paced environment and manage through ambiguity and change- Curious minded and willingness to constantly improve experience for our partners and internal teams- Ability to optimize and prioritize tasks
LI-EF1
LI-Remote
- Benefits of Working at CrowdStrike:Remote-friendly and flexible work culture-
Market leader in compensation and equity awards-
Comprehensive physical and mental wellness programs-
Competitive vacation and holidays for recharge-
Paid parental and adoption leaves-
Professional development opportunities for all employees regardless of level or role-
Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections-
Vibrant office culture with world class amenities-
Great Place to Work Certified across the globe- CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.- for further assistance.
