Partner Operations Analyst

hace 2 semanas

Barcelona, España Factorial A tiempo completo

Hello
At Factorial, we’re on a mission to empower SMEs around the world to make better business decisions through automation and data. Our Partner ecosystem is one of the key engines driving our growth — and we’re looking for a Partner Operations Analyst to take it to the next level
You’ll be at the heart of our Partner organization, working cross-functionally to analyze performance, optimize processes, and build systems that scale. From defining CRM workflows in Hubspot to implementing data structures, resolving team challenges, and supporting operational excellence projects — you’ll help us transform how we work with Partners globally.
What You’ll Do
- Analyze Partner performance & KPIs: Build dashboards, reports, and insights to monitor growth, revenue contribution, and pipeline progress.
- Design & optimize CRM workflows (HubSpot): Structure data models, build automations, and ensure our CRM supports seamless Partner operations.
- Streamline processes: Identify inefficiencies, propose solutions, and implement scalable processes for acquisition, onboarding, and management.
- Support daily operations: Solve tickets, troubleshoot system issues, and ensure the Partner team operates smoothly.
- Drive operational projects: Collaborate with cross-functional teams to deliver initiatives that elevate the entire Partner ecosystem.

Who You Are
- 2-4 years of experience in Operations, Business Analytics, or CRM Administration, ideally in a tech or SaaS company.
- Proactive and problem-solving mindset — you don’t wait for problems to be solved; you make them disappear.
- Strong analytical and data management skills — you know how to translate numbers into decisions.
- Hands-on experience with HubSpot CRM or similar tools (Salesforce, Pipedrive, etc.) is a strong plus.
- Passionate about efficiency, systems, and continuous improvement.
- Ambitious, curious, and not afraid to get your hands dirty to make things work.
- Fluent in English (other languages are a plus ).

Why You’ll Love Factorial
- A dynamic environment in one of Europe’s fastest-growing tech companies.
- Access to top-notch tools and the freedom to experiment and innovate.
- Great company culture — open, collaborative, and full of smart, humble people.
- Perks that make life better:

- Gympass, Alan Health Insurance, and free physiotherapist at the office.
- Save with Cobee and access your salary early with Payflow.
- Breakfast, fruit, and great coffee every day.
- Language classes & exchange programs.
- Discounts at Syra Coffee and Nora Real Food.

About Factorial
Founded in 2016, Factorial is an all-in-one HR & business management platform built to help SMEs automate workflows, centralize data, and make better decisions.
Today, we serve thousands of companies in 60+ countries, with a 1,400+ team across Barcelona, Brazil, Mexico, and the U.S.
Ready to make an impact?
If you’re hungry to learn, love solving problems, and want to help scale one of the fastest-growing Partner ecosystems in Europe — we’d love to meet you

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