Administrator, Business Relationship Management

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Fitch Group is comprised of: Fitch Ratings, a global leader in credit ratings and research; Fitch Solutions, an industry-leading provider of credit risk products and services; and Fitch Learning, a preeminent training and professional development firm. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

**Department Overview**

This exciting role is based within the Business & Relationship Management (BRM) department in Barcelona (Spain), reporting to the Global Head of Financial Institutions (FI) BRM team. The principal objective is to provide support to the FI BRM Global Heads and the FI BRM Management globally and to coordinate the FI BRM group activities globally alongside with other administrators in the team.

**Responsibilities**

Responsibilities will include but are not limited to:

- General administrative support: phone queries, distribution of post, filing, photocopying, printing, sending/ordering stationery, ordering business cards, arranging couriers, etc.
- Arranging meetings (internal and external), booking conference rooms/refreshments, etc.
- Diary support for FI BRM Global Heads and FI BRM Senior Management
- Setting up Video Conferences, Teams conference for the team and external Zoom calls
- Arranging travels, including liaising with external travel agency and organising visas, visit forms, desk booking and others
- Maintain and update data in Salesforce CRM system including meeting notes, activities and contacts.
- Maintaining SharePoint drive and databases for the FI BRM team globally
- Maintaining update the FI BRM team spaces at Fitch Intranet
- Creation and maintenance of Org Charts and Distribution lists on a recurrent basis
- Expense claim preparation using Concur
- Liaise with Accounts and Operations teams when necessary
- Arranging team events and assisting the Events Team in Spain to delivery events
- Point of contact for any IT team issues
- Point of contact for Fitch BRM visitors including providing administrative support
- Cover for other BRM Administrator (s) as required

**Qualifications and Experience**
- Proven Experience of working as an administrator to senior stakeholders preferably in a business, finance, economics environment
- Knowledge of or aptitude to work with market data and CRM systems would be useful (e.g. Salesforce and Concur skills an advantage)
- Ability to multi-task and respond to changing priorities, maintaining a very high level of accuracy
- Attention to detail is critical
- Excellent English language verbal and written communication and presentation skills
- Strong time management and first-class organisational and completion skills
- Ability to work independently to meet deadlines
- Knowledge of Confluence and Org Chart Plus systems would be useful
- An ability to juggle a number to different team members at any one time and capability of team work

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest.

Should you be successful in the recruitment process at Fitch Ratings you will asked to declare any securities holdings and other potential conflicts for you and your Family Members prior to commencing employment. If you, or your Family Members, have any holdings that may conflict with your work responsibilities, they must be sold before beginning work. In certain roles, employees and their Family Members may be limited to investments in diversified mutual funds only.

li-mh1