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Workplace Services Coordinator

hace 3 semanas

Barcelona, España CrowdStrike A tiempo completo

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
As a member of the Global Real Estate & Workplace Services team (GREWS), the Workplace Services Coordinator must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow CrowdStrikers. The individual must maintain a continuous focus on maintenance and upkeep, all departmental vendor relations, and overall functionality of our CrowdStrike office spaces.

The individual must have the ability to work independently on various projects from conception to completion, adhere to pivotal business and operational timelines, and work through a variety of activities and confidential matters with discretion.

Global Real Estate & Workplace Services Dept.

Location: Barcelona, Spain

Role: Full-time, onsite and in-office 5 days per week

What You'll Do:
- Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival- Executes on all in-office workplace service events and/or employee activities, partnering with larger GREWS team members to ensure experiences are timely and equitable for all- Assists with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)- Manage conference room scheduling and work effectively with meeting hosts during pre-event planning process, inclusive of cross functional information sharing related to catering and AV/IT requirements- Coordinates all aspects of onsite conferencing and meeting, including the configuration and setup of physical spaces including training and conference rooms- Assists and aligns closely with IT/Helpdesk/EA/HR teams in support of setting up conference rooms, training rooms for corporate meetings, recruiting events, leadership functions, sales conferences, specialty events, etc. as required- Supports new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization, in partnership with hiring managers- Maintains security by following approved procedures, in partnership with Global Physical Security- Maintains safe and clean reception area, break area, conference rooms, and all other workspaces-
- Administers back-of-house facilities operations including general FF&E maintenance and MEP issues with responsible parties (landlord/property management, vendors, contractors, consultants, etc.). Includes holding vendors accountable to service level agreements and meets with each to review deliverables on a recurring basis- Meets and collaborates with business unit representatives and stakeholders on a regular basis- Responds to all workplace inquiries, assesses needs or issues, and takes the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary- Acts as a liaison with Landlord/Property Management regarding all back-of-house maintenance issues. Champions a recurring meeting with all parties to ensure effective communication of property/building processes, maintenance events, and projects- Monitor and maintain office equipment in partnership with the IT department (printers, shredders, etc.) where applicable- Maintains accurate inventory levels and procures office supplies; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies- Receives, sorts and forwards incoming mail. Maintains and routes publications- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)- Be aware of conflicts and adept at keeping meeting hosts aware of updates and working around conflicts in a proactive and skilled manner- Assists GREWS leadership with OpEx budgeting, forecasts monthly expenses and monthly reporting in partnership with Finance

What You'll Need:
- Minimum of 5 years professional experience within a corporate environment, with prior experience in the technology sector being preferred- Facilities Management and/or Office Services experience. Previous hotel/hospitality front-of-house experi