Senior Sportsbook Promotion Executive

**Company Description**
Rank International/YoBrands, part of The Rank Group, is a leading online gaming operator in the Spanish markets with an expanding online and offline portfolio focused on bingo, casino and sports betting with 3 leading brands: YoCasino, YoBingo and YoSports

Our goals are to provide entertainment and community to our customers with our websites and apps so that they can access our products from their mobile phones, tablets while communicating with one another.

We offer our own bingo and slots software and more than 2000 games from the best game providers. We also offer live shows such as El Show De YoBingo and YoSports TV

With offices based in Barcelona, Ceuta & Malta we always strive to bring joy and security to our customers. Additionally, we will be launching soon in other regulated markets

As the Senior Sportsbook Promotion Executive, the main goal of this position is to support on the daily operations and overall performance of the Sportsbook. Additionally, the role aims to deliver exceptional service that creates opportunities to increase betting turnover, boost profitability, and strengthen the YoSports brand presence.

**Main Accountabilities & Responsibilities**:

- Conduct business evaluations and implement agreed actions with stakeholders
- Develop and execute monthly promotional plans aligned with commercial goals
- Analyse performance data to identify growth opportunities
- Ensure compliance with betting control and legal standards
- Monitor customer behavior and profitability, addressing unprofitable areas
- Support the Sportsbook Manager in delivering promotional activities
- Maintain up-to-date marketing materials and a consistent brand image
- Handle customer inquiries and disputes within authority levels
- Train staff on betting options, service standards and compliance
- Design staffing plans and manage schedules within budget
- Foster a proactive, customer focused sales culture
- Support onboarding, training and succession planning
- Communicate company updates and encourage team feedback
- Recognise and reward team achievements regularly
- Stay informed on competitor activity and market trends

**Qualifications**
- Sportsbook product knowledge - Owning, prioritising product backlog, and taking decisions
- Demonstrable experience working in the industry with in-depth understanding of trends in the iGaming industry
- Strong understanding of game design principles, progression systems, reward structures, and player psychology
- Fluent in English & Spanish
- Proven experience in gamification, engagement mechanics, loyalty programs, or behavioral design
- Passion for online gaming, user experience, and creating products that keep players coming back for more
- Resilience and readiness for a challenge
- Basic Jira and Confluence knowledge
- Able to manage stakeholder expectations
- Spotting flaws, optimising flows, and complying to legal requirements
- You are highly skilled at driving delivery, handling rollout phases, and making regular prioritisation decisions to ensure fast time-to-market
- You are 100% user-centric, love listening to your users, creating impact and taking on challenges
- Working in rapidly changing environment
- You are data-driven, know how to measure project outcomes and focus on delivering real value
- You demonstrate empathy, leadership, analytical skills, rigor and strong organisational capabilities
- You follow sports competitions regularly and have some knowledge of the sports betting industry

**Additional Information**
LI-MS1 #LI-Onsite

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.