Relationship Manager

**Relationship Manager**

**Location: Barcelona (Hybrid)**

In this position, you’ll be based in the **Barcelona **office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex.

**We give you a world of potential**

The Relationship Manager will be expected to independently manage large and complex client relationships by effective relationship management techniques while also identifying, capturing, and maximizing all revenue opportunities. The role requires the individual to act as an ambassador for the team within the organization and the main point of contact externally.

**A role you will love**

Accountable for building and maintaining relationships with large revenue generating client portfolios driving a culture of high performance and quality across the team. The role also requires ability to navigate the organization effectively at all levels while being an ambassador for the team internally and externally. Established and credible relationships with Clients with regular scheduled meetings in place; retain 100% of clients. Upsell and cross sell both in new and existing business.

**Key Responsibilities**

As a Relationship Manager you will be expected to manage client actions and deliver resolutions to issues, through creative solutions and service excellence, meeting your client portfolios expectations and satisfaction.

**Other Key Responsibilities**:

- Proactively identify and maximize all existing and new revenue opportunities and associated EBITDA Design, develop and deliver professional presentations both internally and externally
- Compile and deliver well-structured financial analysis and costings, identifying trends
- Support colleagues to ensure completion of core governance and procedures to maintain compliance and regulatory responsibilities
- Maintain customer information as required for internal analysis
- Actively identify opportunities for efficiencies, solutions and synergies within the group and wider business

**What will you bring to the role?**

You’ll be working with numerous stakeholders, and resolving conflicting interests, when necessary, while maintaining the integrity of our product, therefore a natural aptitude for building and managing relationships.

**Other key skills**:

- Results orientated/professional best practice approach
- Highly Analytical
- Highly numerate - design costing plans and models
- Solid experience of Risk Management
- Solid experience of Project Management
- Significant Negotiation/ Influencing skills
- Educated to degree level or equivalent (desirable)
- Institute of Chartered Secretaries Association (ICSA) qualified (desirable)
- Travel will be required in this role

This is a fantastic opportunity to join an ambitious market leading company with an extensive global footprint, offering excellent progression routes, variety, and plenty of opportunities to upskill yourself. If you’re a result driven, seasoned business development or sales professional, comfortable with dealing with experienced company leaders, then this role could be a great fit.

**Rewards designed for you**

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.