Empleos actuales relacionados con Customer Service Benelux - Tarragona - BIC
-
Customer Service
hace 3 días
Tarragona, España Talent Services A tiempo completo**Descripción**: Importante empresa del sector logístico industrial, dedicada a ofrecer servicios de producción, almacenamiento, manipulación y envasado de productos, selecciona para su planta ubicada cerca de Tarragona: **CUSTOMER SERVICE** **Funciones**: - Seguimiento integral de cuentas asignadas (B2B). - Atención al cliente durante todo el...
-
Customer Service Associate
hace 1 semana
Tarragona, España BIC A tiempo completoCompany Description BIC® products are known and appreciated all over the world for their quality, their affordability and ease of use. The ballpoint pen, the pocket lighter, the one-piece shaver are all part of the daily lives of millions of consumers. These products make BIC® one of the best known international brands, present in 3.2 million retail...
-
Customer Service Manager
hace 6 días
Tarragona, España Zapiplay A tiempo completoWe are Zapiplay, a full service marketing and design agency based in the UK and Spain. We are looking for people to join us in our mission to provide world-class solutions to medium-sized businesses around the world. We are passionate about driving our clients' growth and are looking for people who take pride in their work and enjoy having a bit of fun at...
-
Tarragona, España BOROLEO A tiempo completoWe zoeken een proactieve Customer Service Representative om ons team te versterken. In deze rol beheer je klantverzoeken via inkomende gesprekken, plan je afspraken en activeer je opties in een outbound-capaciteit. Dit combineert administratieve ondersteuning met direct klantcontact om een positieve klantervaring te garanderen. Kernverantwoordelijkheden...
-
Prácticas laborales Tarragona
hace 1 semana
Tarragona, España Enterprise A tiempo completoPrácticas laborales Tarragona - Management, Customer Service & Sales¿Por qué Enterprise? Enterprise Mobility es una multinacional lider mundial en el sector de la movilidad. Tiene una red mundial presente en unos 100 países, formada por cerca de 100.000 empleados, más de 9.500 oficinas y más de 2 millones de vehículos que trasladan a los clientes a...
-
Customer Care Office Manager Dach Area
hace 1 semana
Tarragona, España BIC A tiempo completoFor over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an...
-
Prácticas laborales Tarragona
hace 1 semana
Tarragona, España Enterprise A tiempo completoPrácticas laborales Tarragona - Management, Customer Service & SalesHaga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.¿Por qué Enterprise?Enterprise Mobility es una multinacional lider mundial en el sector de la movilidad. Tiene una red...
-
Prácticas laborales Tarragona
hace 1 semana
Tarragona, España Enterprise A tiempo completoPrácticas laborales Tarragona - Management, Customer Service & Sales ¿Por qué Enterprise? Enterprise Mobility es una multinacional lider mundial en el sector de la movilidad. Tiene una red mundial presente en unos 100 países, formada por cerca de 100.000 empleados, más de 9.500 oficinas y más de 2 millones de vehículos que trasladan a los clientes a...
-
Prácticas laborales Tarragona
hace 1 semana
Tarragona, España Enterprise Holdings A tiempo completoDescripción¿Por qué Enterprise?Enterprise Mobility es una multinacional lider mundial en el sector de la movilidad. Tiene una red mundial presente en unos 100 países, formada por cerca de 100.000 empleados, más de 9.500 oficinas y más de 2 millones de vehículos que trasladan a los clientes a donde necesiten ir. En España, Enterprise se instala en el...
-
Prácticas laborales Tarragona
hace 3 días
Tarragona, España Enterprise A tiempo completoPrácticas laborales Tarragona - Management, Customer Service & Sales ¿Por qué Enterprise? Enterprise Mobility es una multinacional lider mundial en el sector de la movilidad. Tiene una red mundial presente en unos 100 países, formada por cerca de 100.000 empleados, más de 9.500 oficinas y más de 2 millones de vehículos que trasladan a los clientes a...
Customer Service Benelux
hace 3 semanas
Company Description
BIC® products are known and appreciated all over the world for their quality, their affordability and ease of use. The ballpoint pen, the pocket lighter, the one-piece shaver are all part of the daily lives of millions of consumers. These products make BIC® one of the best known international brands, present in 3.2 million retail outlets, in more than 160 countries.
As we explore the tremendous opportunities ahead, we have a need for dedicated and dynamic employees to help build our team. With a strong commitment to encouraging future and current team members to “Unlock the Best You” the BIC People Promise reinforces the principle that people are at the heart of its business success. BIC is committed to its team members and to the promise of helping them unlock their full potential.
**Job Description**:
As **Benelux Customer Service**, you will take care of our customers’ pre-order, during-order and post-order experience, ensuring that customers receive an optimum service to maximized customer retention and in turn, maximized sales. As such, you'll be responsible for:
**CUSTOMER & ORDER MANAGEMENT**
- Creation and update of customer accounts.
- Order introduction following correct procedures depending on order characteristics.
- Management of the full order process from order entry, through to production until delivery (incomplete orders, graphic doubts, order modifications, chase OK artwork, chase credit issues, lack of stock, delays, resolve overdues, shipping incidents).
- Manage customer complaints.
- Database maintenance to ensure quality of all customer information registered in systems.
**SALES**
- Management of customer quotations.
- Management of requests and opportunities, communicating customer needs effectively to other internal departments to be able to respond to customer’s requirements in a timely manner.
- Customer advisory role to offer product and service solutions.
- Supporting sales by proactively offering key products during customer contact.
**Qualifications**:
- Bachelor degree or equivalent
- Fluent in Dutch and English
- Previous experience in customer service
- Tech-savvy: experience with Salesforce and MS Office
- Proactive, organized, goal-oriented
- Very good communication skills
- Problem-solving attitude
Additional Information
BIC Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected Veteran status, age, or any other characteristic protected by law.
